- Report: #292475
Report - Rebuttal - Arbitrate
Complaint Review: Platinum Benefits Group
Platinum Benefits Group16807 US Highway 19 North - Suite A, Clearwater, Florida U.S.A.
Platinum Benefits Group Credit Card Scam Clearwater Florida
I received a call while at work on my cell phone. The operator went over everything with me, telling me they were giving me a Mastercard, with zero percent interest (I did not understand her she was speaking so fast, when she said it was a prepaid card). She told me that I would be billed 129.95, and when it would be due. I informed her that I would not have the money this month, and that I would use an advance to pay for that amount. I also told her that I did not want anything to be pulled from my account. The operator informed me that I was not giving her authorization to pull funds from my account. Red flags should have gone up in my head; however, I was trying to get credit for just the holidays and my family.
When the recording question and answer time came, she verified my account information, and said everything so fast, I did not catch her saying I gave them authorization to pull from my account.
So, when the funds come out and my account is overdrawn, I contact Platinum Group, and their customer service company could have cared less. From the attitude I received from the customer service representative, as well as from the manager, they receive calls like this often. I had to listen to the entire recording again, with care, to barely understand what was said to know I had been duped into allowing them to authorize money to be taken from my account. This is of course, after I specifically said I did not want this to happen. My only option was to cancel this, so nothing else would be taken from my account.
If you receive an e-mail from this company, or a phone call. Tell them to leave you alone.
This report was posted on Ripoff Report on 12/18/2007 08:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Platinum-Benefits-Group/Clearwater-Florida-33764/Platinum-Benefits-Group-Credit-Card-Scam-Clearwater-Florida-292475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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