• Report: #71699

Complaint Review: Platinum Benefits

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  • Submitted: Wed, November 12, 2003
  • Updated: Wed, November 12, 2003

  • Reported By:Lakeside California
Platinum Benefits
16807 US HWY 19 North Clearwater, Florida U.S.A.

Platinum Benefits Group Services ripoff! Cearwater Florida

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They almost got me!! I ended up talking to about 4 people before I could cancel the "voice-mail service." I never gave them any account numbers, fortunately, but they were going to put the $12.95/month payment on my phone bill!

The operators speak very, very fast and try to confuse you. I never okayed the voice-mail to my knowledge. Somehow when I was verifying my address for them to send me information (and supposedly my "already approved" Platinum Mastercard), I also said yes to the whole thing. Watch out!!

I kept telling the woman, "I do not want any voice-mail service. I am not signing up for anything. Do not bill me for anything." She said it was a free, trial offer and if I wanted to continue I would be billed $12.95/mo. Said this even though I had just been told the $12.95 would show up on my phone bill. I just kept arguing with her, and telling her I do not want the service. She hung up on me.

I called the voicemail customer service line and found out I was still signed up. I cancelled, the operator gave me a cancellation # and now I just have to wait to see if they try to bill me.

Amy
Lakeside, California
U.S.A.

This report was posted on Ripoff Report on 11/12/2003 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Platinum-Benefits/Clearwater-Florida-33764/Platinum-Benefits-Group-Services-ripoff-Cearwater-Florida-71699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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