- Report: #71699
Report - Rebuttal - Arbitrate
Complaint Review: Platinum Benefits
Platinum Benefits16807 US HWY 19 North Clearwater, Florida U.S.A.
Platinum Benefits Group Services ripoff! Cearwater Florida
The operators speak very, very fast and try to confuse you. I never okayed the voice-mail to my knowledge. Somehow when I was verifying my address for them to send me information (and supposedly my "already approved" Platinum Mastercard), I also said yes to the whole thing. Watch out!!
I kept telling the woman, "I do not want any voice-mail service. I am not signing up for anything. Do not bill me for anything." She said it was a free, trial offer and if I wanted to continue I would be billed $12.95/mo. Said this even though I had just been told the $12.95 would show up on my phone bill. I just kept arguing with her, and telling her I do not want the service. She hung up on me.
I called the voicemail customer service line and found out I was still signed up. I cancelled, the operator gave me a cancellation # and now I just have to wait to see if they try to bill me.
This report was posted on Ripoff Report on 11/12/2003 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Platinum-Benefits/Clearwater-Florida-33764/Platinum-Benefits-Group-Services-ripoff-Cearwater-Florida-71699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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