- Report: #741522
Report - Rebuttal - Arbitrate
Complaint Review: Platinum Protection
Platinum Protection1261 S. 820 E. Suite 300 American Fork, Utah United States of America
Platinum Protection security company with NO MORALS! American Fork, Utah
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This company cares about no one! I was "hired" to work for them through a friend. The short amount of time I was going around as a technician I noticed they simply want to get as many jobs as possible, as quickly as possible. While I was learning the job an "experienced technician" asked me if I actually wanted to KNOW the system or if I just wanted to know enough to get the job done. When I said I wanted to KNOW the system he said it would take too long to learn the ins-and-outs, and he decided for me that I should just learn the basics.
They do not care about the security of your house, and they only really try to fill your needs when its convenient for them. They operate on an point system where they try to give you as few items to protect your home as possible. Any additional equipment you get from them above their "8 point" system costs money that comes out of the "rep's" (salesman's) pocket. If you don't make their sale difficult they will give you as little as they can get away with. On top of that, they allow their "technicians" to sell you items way overpriced and simply pocket the extra money they conned you into spending as an incentive. One person may buy an additional window sensor for 40 dollars, and their neighbor down the road pays 100 dollars for the exact same sensor because they are more easily exploited.
If anyone wants to hear any more about this shady company let me know... But PLEASE, PLEASE, PLEASE STAY AWAY FROM THEM! If you just got tricked into service with them don't feel bad, they are excellent pitchmen and they trick a lot of people, but get out of it however you can!
This report was posted on Ripoff Report on 06/16/2011 10:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Platinum-Protection/American-Fork-Utah-84003/Platinum-Protection-security-company-with-NO-MORALS-American-Fork-Utah-741522. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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