- Report: #789962
Report - Rebuttal - Arbitrate
Complaint Review: Platinum Protection
Platinum Protection5150 S. Florida Ave. Lakeland, Florida United States of America
Platinum Protection Home Security System Lakeland, Florida
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
He advised me to call the corporate office when I was moving to discontinue my services. I then signed the contract and every month for the next year I promptly made my monthly payments for my alarm service. When the summer of 2008 arrived and I was moving, I called the corporate office to cancel and they informed me I still had 2 more years on my contract that I was obligated to uphold. I explained the situation, they said that was not the case, and when I asked to speak to the salesman that I worked with, he was no longer employed.
After speaking with customer service on multiple occasions, I believed the issue had been resolved. Until, last month, when I started receiving harassing phone calls from a collection agency stating I still owed Platimun Protection almost $1000.00 for a broken contract. I said I thought the issue had been resolved, as it was almost 3 years ago and they said no and I needed to pay for broken contract. I believe Platinum Protection misled me into a false contract and they are now sending a collection agency (who's employees are extremely rude and harassing) after me to collect. I have never had an issue like this with a company before and fully intend on continuing my dispute over this false contract.
This report was posted on Ripoff Report on 10/17/2011 07:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Platinum-Protection/Lakeland-Florida-33813/Platinum-Protection-Home-Security-System-Lakeland-Florida-789962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.