- Report: #646975
Report - Rebuttal - Arbitrate
Complaint Review: Platinum Protection
Platinum Protection1261 S. 820 East, Suite 300 Internet United States of America
Platinum Protection Monitronics Door to door security scammers Internet
In April 2010, we came home to find our back door open and wondered why the alarm never went off. Puzzled, I tested it and it went off but no one called, Twice, it went off and still no one called. At this point I was beginning to wonder if any monitoring was going on at all. I called Monitronics, their subsidiary and monitoring company and they asked me to call back during "normal working hours" since it was a Saturday. I wrote a letter terminating my contract since they didn't obviously provide the monitoring service which is the essential element they promised. And I shut down the flow of money to them.
I have received threatening letters reminding me of their contract and how their attorney would be contacting me. My lesson learned is never to listen to any door to door salesman.
This report was posted on Ripoff Report on 10/02/2010 07:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Platinum-Protection/internet/Platinum-Protection-Monitronics-Door-to-door-security-scammers-Internet-646975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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