• Report: #864721

Complaint Review: Platinum Realty Management and Associates

  • Submitted: Fri, April 06, 2012
  • Updated: Fri, April 06, 2012

  • Reported By: Joanie — Jupiter Florida United States of America
Platinum Realty Management and Associates
6895 Wallace Rd. Orlando, Florida United States of America

Platinum Realty Management and Associates Barbara Vance, Steven Sedgewick, Tammy Sedgewick TERMITE INFESTATION, RATS , ROOF LEAKS, TOILET BUCKLES, FLOORS BUCKLING, UNSAFE !! Orlando, Florida

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My son and his roommate rented a house from Platinum Realty and Steven Sedgewick in Feb. 2011. I was in Orlando to help my son move in to what appeared to be a nice home with a yard. My son and his roommate made many, many upgrades to this house cosmeticlly with their own money to make this house a home. They installed many light fixtures, reset lighting, fixed many problems that were apparent when they signed the one year lease at no cost to Steven Sedgewick or Platinum Realty. My son did All yard work, at his own expense as well. I live in Jupiter, Fl. 2 hours south and frequented visits as much as my medical profession would allow. I was a direct witness to the rain pouring rain down the walls by electrical plugs close to my son and roommates metal dog kennels. I witnessed the half eaten oranges chewed by rats in the yard, the pitter patter of rats running throughout the roof at all hours of the day and night.bathe blue tarp "fix" by the owners/Platinum Realty co. I tried to use the bathroom only to have the toilet buckle under the warped flooring due to water damage. I was also with my son in Winter Park when his roommate called hysterical as there were over 200,000 Termites in both bedrooms, bathroom and hallway ! My son and I headed back to the Wessex residence they were renting only to be called again by his roommate still in hysterics as to now about 500 lizards are trying to enter the house to get the termites !! My son and I stayed at the house in disbelief as they both took numerous pictures of the largest invasion of termites in Orange Co. ( stated by the pest control guy himself) emailing them to both the Platinum Raelty co and Tammy Sedgewick. After numerous hours , finally the pest control guy makes his way over to spray the walls and home with chemicals so strong neither my son nor I could breathe with all the windows and doors open. We were concerned for the two dogs who would be in medical danger if they stepped in or on and invested the chemicals, let alone how were we to remain in this harmful environment. The pest control guy mentioned hotels as the duration of this type of subterranean termites may last up to 3-4 days long ( and it did!) the decision was made to kennel the dogs at my son and his roommates expense and we found a hotel which I paid for as my son and his roommate were emotionally as was I exhausted. This all happened on the third try for the Platinum Realty Mgmt to try and get the year lease signed but thankfully was not to occur due to last minute plan changes by the Platinum Realty co. I cannot count the numerous times my son and his roommate called, texted, emailed both the Sedgewicks and Platinum Realty with no answer or a finally a short, crass dismissal of the lack of importance of this matter at hand ! As a mother, I was getting very annoyed as I was also emotionally drained and frustrated by the lack of professionism, concern and just plain empathy given to my son and his roommate. Finally days later, they reached the associate at the Platinum who was mad at my son and his roommate as " this was not an emergency, they didn't have to leave the residence on Wessex , they refused to pay for the hotel and basically get over it !" we were at breakfast and my son took the phone outside , I told his roommate to go with him . By the time I paid the bill, my son was a wreck and his roommate was in tears ! Let me tell you , as a Mom, I was Not Happy ! This is insane ! My son and his roommate were being treated like criminals and this is Not their house, they are renters. They took Platinum Realty and the Sedgewicks to mediation prior to the termites due to the rats and the roof which both parties stated they " knew nothing about" to the event of my son pulling out 17 copies of emails stating that they did in fact know and chose to ignore . I left my son Nd his roommate to go back to Jupiter to work , only to receive a call of another termite infestation which would be the 2 nd of 4. This poor excuse of a Realty co Platinum Realty as well as the Sedgewicks have been unethical, immoral and dangerous in their lack of communication and responsibility to these young renters. God forbid my son and or his roommate would have had the rats bite them , the dogs , injured form the roof, electrocuted form the excessive water present, the floor buckling etc. I was also with my son and his roommate when they sold everything giving proper notice which was Not earned, to the Platinum Realty nor the Segpdgewicks. They had a church come by and they cleaned the Wessex house spotless . There is No reason that Platinum Realty co nor the Sedgewicks should be with holding the security deposit except that my son and his roommate have moved to Portland, Oregon and this looked like yet another unlawful, unethical way to pull a fats one ! Please review is case,please protect the future renters who will not be aware of the immoral way Platinum Realty and Steven Sedgewick assume this is correct and legal buisness . My son and his roommate have every email, photo, conversation and note on this year long miscarriage of justice, please feel free to contact me reguarding all I have witnessed and been involved in when I visited on numerous weekends.

This report was posted on Ripoff Report on 04/06/2012 07:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Platinum-Realty-Management-and-Associates/Orlando-Florida-32819/Platinum-Realty-Management-and-Associates-Barbara-Vance-Steven-Sedgewick-Tammy-Sedgewick-864721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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