• Report: #1057459

Complaint Review: Plattner Automotive Grour

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  • Submitted: Sat, June 08, 2013
  • Updated: Sat, June 08, 2013

  • Reported By: Mike Avera — Jacksonville Florida
Plattner Automotive Grour
1891 Porter Lake Dr suite 101 Sarasota, Florida USA

Plattner Automotive Group Dealer Practices of Non Payment to Vendors and Employees Sarasota Florida

*Author of original report: Peggy Bilbo Rebuttal

*Author of original report: Once Again More Lies

*UPDATE EX-employee responds: Some corrections required

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 I have been fortunate enough to not have worked for many employers in my Industry I love so much the Automotive Retail Industry.   But recently I was tenured and took the position of General Manager with the Plattner Automotive Group and it left me in consternation and disbelief.   This Dealer who's name is: Douglas Plattner (he is tied to the Black & Decker Fortune by birth), recently bought out the Warren Henry Dealership in Ocala, FL (Volvo of Ocala/ Subaru of Ocala).   My first mistake was not researching this dealer enough, that is my fault.   The first person to greet me from this group at the Dealership in Ocala, FL was a man named Dave Cannaley, his VP of Sales Operations.   Mr. Plattner and I agreed in writing about my pay plan, moving expenses, demo allowance, etc.  Well once I arrived at the Dealership I was told by Dave Cannaley, that instead of cutting me a check for the move that Doug Plattner and I agree to prior to my moving ($1000. [continued below]....

.....00 only), Doug Plattner just told Dave Cannaley to put me up in a Hotel Room.  Here is where it all started to get bad, my first inclination was to just leave because this is nowhere close to what we agreed to even before my first day on the job.  I had contacted a Realitor and made promises to this person, but now it was just broken.   I agreed to stay on board but felt already a little uneasy.  

After a few days I knew I had made a mistake, it seems the right hand person of Doug Plattner in Sarasota his Corporate Office, was leaving (after 17 years) and was telling me things that made my skin crawl but as with many an out going employee they are a tad tainted in their viewpoint.   Her name was Peggy Bilbo, she was in charge of many things at the Corporate Officeroup there in Sarasota, FL including cutting checks for many of the employees at the Plattner Automotive Group.   She stated that Doug Plattner on many occasion, regardless where he owed the Vendor or Employee, just told her to not pay them (even though the service from the vendor was given or the employee was doing his or her job and agreed to a certain pay plan before their hire date).  In most instances some were never paid while others were paid a significantly smaller amount.   I asked her about a form placed in the hiring packet (which is ILLEGAL) that Plattner Automotive Group wanted signed and it stated: I will not file Unemployment against Plattner Automotive Group if my tenure from them is terminated within the first 90 days.  You cannot ask an employee to even sign such a statement by law.   But it seems Mr. Doug Plattner, could care less about what is legal or morally right (Peggy told me this out of her own mouth) his right hand person within the company.  

Well after working everyday for two weeks (7 days a week) not agreed upon before my arrival but was willing to do what was needed to get this store in the right direction.  I had calls daily from others with inside the company ranks (he owns 9 New Car Franchises and 2 Used Car Independent lots) all telling me what a terrible employer this was and they did not get paid or was underpaid.   Then I met his, VP of Fixed Operations, which told me he had not been paid in over 2 months!  When Peggy Bilbo resigned, Doug Plattner, hired a man by the name of Ryan Cox, Corporate VP of Operations, to take her place.  He lasted two weeks and quit after Doug Plattner refused to pay him what he agreed to do so, and when Ryan Cox left he called me to tell me that Doug Plattner told him not to pay me just before he quit.   When I called, Mr. Doug Plattner, and asked him directly about this (I recorded all phone calls within the company via my cell phone after the first incident with no check cut for moving expenses just to cover myself), Mr. Plattner told me not to worry there was a mistake on my check and I would get it soon.   Well, I immediately called to talk to Darlene Melton, the comptroller that cuts all payroll checks to ask her about it, and she stated that she had cut me a check and nothing was wrong with it, but Doug Plattner tore up this check and told her not to pay me what we agreed upon period and it would be handled by Doug Plattner himself.   

So now I have caught Mr. Plattner in an outright lie.   Also during my tenure there in Ocala, FL, customers trade in's were not paid off, we were cut off by Vendors my service department used in getting everyday parts because of non payment (when I asked Mr. Plattner about this he stated just don't pay them and find someone else), we had no gas card or PO's to fillup New Car Delieveries so we used petty cash to do so, but after a couple of weeks we ran out of petty cash and after many requests to Sarasota for more petty cash (corporate never sent more petty cash) some directly to Doug Plattner, we had to use our own money to do so without any knowledge if or when we were to get reinbursed.   Also I inherieted a Sales Manager, name Jeff Miller, that within two weeks after me being there he was arrested and his picture posted in the local NEWSPAPER, also this guy seemed to be disoriented constantly, hung around known drug users and when I found out we were missing cash from our safe (how much I don't have a clue because of no record keeping for all the petty cash we were out of and was using customer down payments for petty cash at one point), I was told no problem he is really a good guy, directly from Doug Plattner, and not to let him go.     Even our DMS (Dealer Management System Company) cut us off from the Factories (Volvo and Subaru) in downloading leads to our CRM Tool and using Customer follow up out of service, because once again Doug Plattner stated not to pay.   I spent my entire time with this Dealer Group, explaining to customers, and vendors why we did not pay them, or I spent my time keeping employee's from quitting because of none pay.   At this very moment I have not been paid on my end of the month check (Doug Plattner will not give me a dealer statement or a look at expenses, I wonder why?) or even just my pay for working there the last week.  

I have currently taken another position with a larger company that prides itself in it's Intergrity and Honesty.   But be warned about this Dealer Group and it's lying, non paying Dealer: Douglas Plattner.  If my pay in not in my hands by the upcoming pay date I will look to file my own Class Action Suit against this company or join one already in process to ensure Bad Dealers Like this are put out of business.   I also invite the State of Florida to investigate the books within this organization for lack of payment of State Taxes on Employee's and this business, as well as the DMV needs to do an Audit at all his locations as NONE of them keep titles to trades on site except the corporate office and I wonder why this is??   This dealer does as he pleases without regard to anyone most importantly his customers and employees.   He is guided by non moral integrity and thinks nothing about lying to anyone.   I was told by Peggy Bilbo, Doug Plattner's outgoing right hand person, that he, Doug Plattner, stated that no one could get him in court they would have to chase him down and it the Fed's got after him, he would leave the country.  Now I don't know if this statement is true but based upon everything else I have written what do you think?  With all this stated above, I still generated over $400,00 in gross profit in a store that prior to my arrival had not generated more than $200,000.00 in the last 12 months.  I did my job.   This DEALER has an AD on Careerbuilder looking now to replace me in Ocala, FL and many more ads all over the country in hopes you do not know who he is or his Dealer Group Reputation.   PLEASE STAY CLEAR!


This report was posted on Ripoff Report on 06/08/2013 06:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Plattner-Automotive-Grour/Sarasota-Florida-34240/Plattner-Automotive-Group-Dealer-Practices-of-Non-Payment-to-Vendors-and-Employees-Saraso-1057459. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Peggy Bilbo Rebuttal

AUTHOR: Mike Avera - ()

Also in closing, I also own a non profit business here in the state of Florida, as well as a branch in Georgia and Arizona.  Although I own this business it does not give me the right to run it anyway I see fit Ms. Bilbo.   You must know that in business, we are governed by Federal and State laws, that must be adhered to at all times.  But more importantly than this, I have set a High Moral Standard for myself regardless what the State and Federal Laws state.  Thus my actions are above reproach.  Sidenote to you, Mr. Plattner, by federal law, can and does record all phones calls at each location including Sarasota.   I guess this is something else he negated to tell you.  He does this for several reasons as most business's do.  So he has many taped recordings of your conversations there during your tenure.  Florida law states on taped telephone conversations on two party calls that if you are one of the persons (including myself) in the conversation, I have the right to record any conversation.   After, Doug Plattner, lied the first time to me, I had to record all further conversations so that I could prove what transpired during these conversations, so that when and if this ever became a legal problem with customers, vendors, or myself, I could use these conversations as a real history of what transpired to protect the Dealership or myself since there at the Plattner Automotive Group, we used our personal email address's and cell phones for business as the corporate office provided neither as they do with most large companies.  

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#2 Author of original report

Once Again More Lies

AUTHOR: Mike Avera - ()

In response to Peggy Bilbo's rebuttal.  Once again I was lied to by Doug Plattner and his staff.  Peggy I was told you were with him for 17 years prior to your leaving, letting me believe that there was some stability in this company.  I do apologize as was report was meant for the Plattner Automotive Group, and Doug Plattner, not you.  But you cannot say in all honesty, that Doug Plattner, taught you great morals in business.  If you hold to this statement you will be brought into a legal proceeding in conjunction with him.  Did you know that, Doug Plattner himself canceled all his credit cards on file with all the stores when you left left.  Telling me that because you had access to all his credit cards, he was canceling all of them in fear you would use them?   When this happened he did not tell anyone he was doing this, thus cutting off important daily receiving of parts and other NEEDED daily items.   Also I was told since Ryan Cox left, that Darlene Melton was in charge of all payroll and most checks needed on a daily basis.   You were talked about horribly after you left, via meetings with Ryan Cox.  It is amazing at all the lies told within this company.   A Business is only as good as the person in charge of it, and if the owner lies continually then so will those under him.  Be careful about protecting someone who does not have your best interest at heart it will come back to haunt you.  I pride myself on honesty and intergrity in all my affairs.   Ok Peggy then tell us all Doug Plattner is a person that never once lied to his employees or vendors, please do so here so we have it on record.  Tell us he did not cheat employees out of money while you were there under his employ.  Tell us that he just never paid vendors while you were there.  I am waiting for an answer here Peggy Bilbo, because lying here could and will show others your true character as a person.  I am waiting. 

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#3 UPDATE EX-employee responds

Some corrections required

AUTHOR: Peggy - ()

My name is Peggy Bilbo, and since I have been included in this report and grossly mis-represented, I feel I must set some things straight. Firstly, I was with the group for only three years not 17 and was never in charge of processing or cutting payroll checks. My only function in the payroll process was to have Mr. Plattner sign the checks and route them to the appropriate stores. As far as the supposed conversation I had with this manager about a document in the hiring packet, I do not recall the conversation but would never question Mr. Plattners morals. 

The second inaccuracy I found in this report is the mention of Darlene's position. Darlene was the company's payroll clerk, not the comptroller, while I was employed there. I have not spoken to her since I left so I am not sure if she is still with the company or what her position is.

The third inaccuracy was the mention of where the company keeps the titles to the vehicles. No titles are kept in Sarasota at the corp office. Period.

Lastly I would like to address the final comment about a conversation I had with this manager. I have never and would never tell anyone that Doug Plattner would leave the country to avoid going to court. That is completely absurd!

it is amazing to me how many things are mis stated or completely wrong in this report. I was not Mr. Plattner's "right hand man" but simply his advertising coordinator. This comment along with all the others I have pointed out lead me to question the accuracy over all of this statement.

Although I can not speak to most of this report since I was not there I can tell you that as far as I can recall I never spoke to this manager on his cell phone and was certainly never told he was recording conversations. That is a gross abuse of my rights! In the three years I worked for Plattner automotive group I learned many valuable things that have helped me further my career in the automotive field. Mr. Plattner taught me a lot and although I didn't always agree with some of his decisions this is his company to run as he sees fit.

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