- Report: #1000242
Report - Rebuttal - Arbitrate
Complaint Review: Playon Television and MediaMall
Playon Television and MediaMallNew York, New York United States of America
Playon Television and MediaMall Jeff Lawrence, President and CEO,David Karlton, Chief Technology Officer,Tracy Lawrence Burman, Chief Operating Officer PLAYON TELEVISION IS A RIPOFF: THEY WILL NOT ISSUE ME A REFUND AFTER ONLY 24 HOURS EVEN THOUGH THEY SAY YOU GET YOUR MONEY BACK FOR 30 DAYS LIARS New York, New York
*Consumer Comment: I want my $$$
*Consumer Comment: Adding my $.02
*Author of original report: GOT MY MONEY BACK THANK YOU RIPOFF REPORT
*Author of original report: DON'T PURCHASE PLAYONE TV, RIPOFF NO REFUND
*UPDATE Employee: Sorry for the confusion.
So I typed in returns, and a page came up saying sorry to see you go. I gave my name and license number for a refund, and instead I got an error message saying ' we can't give you a refund because instead of a monthly plan you picked a one time pay plan." But on the SALES PAGE it says 30 days to refund, only the longer you take the less you get back. But it still guarantees a refund.. so I wrote to support who told me they'd get back to me in 24 hours, instead I got a machine-auto letter saying they are evaluating my letter but I should check the technical sites again , and fix my computer so that their equipment works...I don't want to do that..you pay for Netflix, you get a movie, no fuss no problem you dont' have to adjust anything and I JUST WANT MY MONEY BACK...these is a devious sneaky lying dangerous company..THEY WOULDN'T REFUND ME IN LESS THAN 18 HOURS...please avoid Playon tv, or Playon television and Playlater (supposed to record to your pc like a tivo)...it's a terrible product and they are stealing my money...if anyone can help I would greatly appreciate it..thank you...oh they are owned and run by a huge conglomerate called MediaMall based out of NY, a giant company...but they must need my $60.00, I am very very upset and hope this helps a lot of people
This report was posted on Ripoff Report on 01/20/2013 02:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Playon-Television-and-MediaMall/New-York-New-York-/Playon-Television-and-MediaMall-Jeff-Lawrence-President-and-CEODavid-Karlton-Chief-Tec-1000242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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