- Report: #1002253
Complaint Review: Plimus Inc.
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| Plimus Inc. 49016 Milmont Dr,
Freemont, California United States of America |
|
Plimus Inc. Bluesnap Plimus Sold me a Lifetime License for Dvdfabnet and the Key for Software does not work, They refuse to refund the funds paid Freemont, California
*UPDATE Employee: Contact the Vendor
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This report was posted on Ripoff Report on 01/23/2013 07:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Plimus-Inc/Freemont-California-94538/Plimus-Inc-Bluesnap-Plimus-Sold-me-a-Lifetime-License-for-Dvdfabnet-and-the-Key-for-Softw-1002253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Contact the Vendor
AUTHOR: BlueSnap - (United States of America)
SUBMITTED: Sunday, January 27, 2013
We apologize that you are unable to find support from the vendor which you purchased the item: DVDFabNet as you stated. Plimus is a payment processor, we are not the owners of the product nor do we guarantee a lifetime warranty. We dealt with the security of the online transaction and transfer of funds to the vendor you purchased from, hence our name on your bank statement.
If an item was purchased from a store that you were unhappy with using your visa credit card, visa would not hold themselves accountable for the transaction a year later. The company from which you purchased is the vendor who has sold the item and who are responsible for assisting.
Plimus offers a 30 day money back guarantee and in cases where there is no response we intervene up to 60 days to assure the customers satisfaction. We are not able to assist you since this transaction was made more than a year ago and the vendor whom you have purchased was paid for the item.
Regards,
Community Manager at BlueSnap (formerly Plimus)
