- Report: #999572
Complaint Review: Plumbline Services Denver
| Plumbline Services Denver
Denver, Colorado United States of America |
|
Plumbline Services Denver Lying and attempting to overcharge!! Denver, Colorado
*REBUTTAL Owner of company: Plumbline Services Comments
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This report was posted on Ripoff Report on 01/18/2013 11:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Plumbline-Services-Denver/Denver-Colorado-/Plumbline-Services-Denver-Lying-and-attempting-to-overcharge-Denver-Colorado-999572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Plumbline Services Comments
AUTHOR: Plumbline Services - (United States of America)
SUBMITTED: Friday, February 08, 2013
At Plumbline Services, we do everything possible to deliver
outstanding service to all of our clients 24 hours/day and 7 days/week. We only
hire Technicians with integrity, which are licensed, and have passed an
extensive background check along with a drug screening. In order to deliver
consistent prices, all of our Technicians work out of an Upfront Price Book and
a customer always agrees to the price before any work is performed. It is never
our policy to use fraud and deceit as a sales tactic and regret the fact that
this customer feels that way. We also feel it is our professional
responsibility to educate our Clients of any safety concerns or code requirements
and we refuse to do a job unless it is done right. This is how we are able to
offer the best warranties in our industry and stand behind the work we perform.
In order to offer this kind of service, we do charge a little more than a
handyman service or a small company who cant deliver the services we do, but
weve got thousands of Clients who feel it is well worth hiring Plumbline to
get the job done quickly and done right. I wish everyone could see the value in
the service we provide and unfortunately we werent able to please this
customer, but we have reached out to him to try and make things right. We are a
company built on trust and hope that we can earn this customers trust in the
future.

