- Report: #480932
Report - Rebuttal - Arbitrate
Complaint Review: Plumchoice
PlumchoiceFederal St Billerica, Massachusetts United States of America
Plumchoice rip-off computers computer software virus technical support ,
*UPDATE Employee: Don't work here if you have a family
*UPDATE Employee: Time to move on bud
*UPDATE EX-employee responds: Company Man...how sad.
*UPDATE Employee: It's a call center, what do you expect?
*UPDATE EX-employee responds: Terrrrrrrrrrible place to "work"
*UPDATE Employee: TempChoice
*UPDATE EX-employee responds: As an ex-employee....
* : Official PlumChoice Response
Last time they connected, somehow they deleted my hal.dll file. This file is a crucial operating system file, and without it XP will not load. I had to do a full system restore. All if not most of the companies employees are temporary I have found through research, and only have the minimum requirements to work on PC's such as an A+ exam. I would not use this service ever again, as I said before, because I feel, that an actual technician working physcially would do a better job, hell a monkey would do a better job, they tech's won't even conversate with you on the other line.
Everything is scripted. It's kinda like talking to a monkey!!!! Unfortunetly I am stuck in this contract. They will give you bad service, delete many system files that shouldn't because they are not knowledgeable enough, oh and if they finish, and your dcomputer no longer works. It's not their fault, they will say this time and time again, and just take your money. Please people get the Geek Squad, or A local Proffesional's who are temp - to hire, that just looking for quick money with no real concern for you computer.
Concerned Internet User
This report was posted on Ripoff Report on 08/17/2009 06:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Plumchoice/Billerica-Massachusetts-/Plumchoice-rip-off-computers-computer-software-virus-technical-support--480932. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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