• Report: #974458

Complaint Review: Plymouth Direct Inc

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  • Submitted: Tue, November 27, 2012
  • Updated: Tue, December 04, 2012

  • Reported By: Diana Eva Braun — Nashville Tennessee United States of America
Plymouth Direct Inc
425 Stump Rd Box 427 Montgomery, Pennsylvania United States of America

Plymouth Direct Inc Order for ONE Trainer Leash Montgomery, Pennsylvania

*Author of original report: Training Leash

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I tried to order the Trainer Leash for dogs 2 months ago in October by the toll free number given.  After giving my debit card I was dropped by the phone line before completing.  I called the 800-340-3418 and they answered and told my yes they did have me down for only ONE trainer leash at $25.90 it was advertised as $10 plus $15 for shipping and handling.  Nov 1 I received the trainer leash and a small roller about 3 inches wide to remove animal hair.  I thought no more about it  but received a larger box from Plymouth Direct on Nov 24 which I handed right back to the Post Man refusing the order.  I checked my bank statement I see they charged my debit with $34.85 AND $57.75 on Nov 19.  I have not been able to get any ANSWER on the phone for 4 days now just like other complaints.  The bank told me to cancel my debit card and they will issue another one so Plymouth Direct can't charge me any more.  I am very disgusted and will never buy anything from them again or do any of these phone in call orders again with a charge card ior debit card.

This report was posted on Ripoff Report on 11/27/2012 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Plymouth-Direct-Inc/Montgomery-Pennsylvania-18936/Plymouth-Direct-Inc-Order-for-ONE-Trainer-Leash-Montgomery-Pennsylvania-974458. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Training Leash

AUTHOR: Diana Eva Braun - (United States of America)

I somehow got the number to Harriet Carter which I called and told them the problem and they CREDITED my account within 5 days for the overcharge!  That you Harriet Carter for your service and Plymouth Direct I will hopefully NOT order on phone or online from you again!
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