- Report: #743545
Report - Rebuttal - Arbitrate
Complaint Review: Plymouth Direct
Plymouth Direct425 Stump Road Montgomeryville, Pennsylvania United States of America
Plymouth Direct - Ordered Fast Brite - Double Billed for Shipping - Montgomeryville, Pennsylvania
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The company is very deceptive in how they process orders online. You enter all of your personal information and credit card info on one pop-up screen. The screen does not display the total that you will be charged before you place your order. Once you click submit, there is no going back - your credit card is charged. There is no confirmation page where you can review your order and see the amount you will be charged.
I received both sets of the product in one very small box (the bottles are very small - 2 oz.), so there was no separate shipping of the second set and no need to charge an additional shipping charge.
This is definitely a rip-off!
I have not tried the product yet, but if it does not work, I am definitely sending it back. Their website states that they have a 30 day money back guarantee.
This report was posted on Ripoff Report on 06/21/2011 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Plymouth-Direct/Montgomeryville-Pennsylvania-18936/Plymouth-Direct-Ordered-Fast-Brite-Double-Billed-for-Shipping-Montgomeryville-Pen-743545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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