- Report: #963309
Report - Rebuttal - Arbitrate
Complaint Review: Plymouth Direct
Plymouth DirectNorth Wales, Pennsylvania United States of America
Plymouth Direct - Harriet Carter Credit card fraud when striving to buy Instant Trainers leashes North Wales, Pennsylvania
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I went online and ordered the leashes; which with shipping costs were to cost me $25.90. When I received my order confirmation, the company had charged $51.40 to my card!!! I immediately contacted the company, via the customer service address, complained and cancelled my order. I have email confirmation on this order cancellation.
On November 1st, 2012, I checked my bank account and saw that Plymouth Direct charged me for $51.40 today! Six weeks after I cancelled the order they charge me??? This is entirely unethical. I talked to their customer service who was clueless and supposedly the charge is going to be reversed and order cancelled as of today. I will alert my bank as soon as this order comes out of pending status. [continued below]....
Never, have I seen a company so blatant in their attempt to rip a consumer off. First, the charge was not for what it should have been and secondly) this order had been cancelled on 9/16/12.
Buyer beware. I'll keep ripoffreport.com informed if I do not see a credit on my account within days.
This report was posted on Ripoff Report on 11/01/2012 02:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Plymouth-Direct/North-Wales-Pennsylvania-19454/Plymouth-Direct-Harriet-Carter-Credit-card-fraud-when-striving-to-buy-Instant-Trainers-963309. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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