• Report: #751815

Complaint Review: Plymouth Direct

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  • Submitted: Tue, July 12, 2011
  • Updated: Tue, July 12, 2011

  • Reported By: PM — Florida United States of America
Plymouth Direct
Box 2020 Internet United States of America

Plymouth Direct Fast Brite Ordered Fast Brite and double billed for shipping and extra items! Internet

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Ordered one set of the Fast Brite online. The price was $10.00 plus $7.95 for Shipping and Handling. The company's website has a Buy-One-Get-One-Free Offer where you automatically get two (2) sets for the price of one AND they charge you twice for S&H! To proceed to checkout other items are also added to your cart. There is no REVIEW page! You jump directly to "Order Confirmation" and there is no order confirmation number! The telephone number 800-340-3418 prompts you to press 7, then 2 for customer service THEN it cuts off. If you press 1 you get the automated re-order system AND your info is already saved to their phone bank.

This report was posted on Ripoff Report on 07/12/2011 09:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Plymouth-Direct/internet/Plymouth-Direct-Fast-Brite-Ordered-Fast-Brite-and-double-billed-for-shipping-and-extra-ite-751815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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