- Report: #443884
Report - Rebuttal - Arbitrate
Complaint Review: Pnc Bank - Pnc Financial Services
Pnc Bank - Pnc Financial Services1 Pnc Plaza 249 Fifth Ave Pittsburgh, Pennsylvania U.S.A.
Pnc Bank - Pnc Financial Services unfair Business practices. Consumer beware! Pittsburgh Pennsylvania
*Author of original report: Rip off Pnc Bank Update
*Consumer Comment: Don't be surprised...
I made the mistake of transferring over too much money into the new account. Three items were presented for payment to the low balance checking I have for paying bills. Two of the items could have been paid with the available balance, but Pnc's policy is to pay all large items first, so that meant that all three items were labeled as nsf. I transferred money to cover the items before the branch even opened in the morning and it was available immediately as it was from our house savings account.
I was charged $93 for the 3 nfs unfairly. Two of the items were not even nsf. I went to the branch that following Monday morning to requst that two of the 3 charges be rebated. I was told no and they agreed that by paying the large items first it allows them to charge for all the smaller ones as well. This is an unfair business practice as I had the money to pay two of the items. I have filed a formal complaint with Pnc's regulator, the OCC. I'll be closing all accounts as soon as we can get our direct debits moved to the new account at Bank of America.
I'd like to add that this is the first time in the 7 years I've had the account open that it's ever been overdrawn. It's a heck of a thing when a company charges $93 for and overdraft on only one item. You'd think with as tough as it is economically right now, they wouldn't be trying to ripoff their customers.
Bordentown, New Jersey
This report was posted on Ripoff Report on 04/15/2009 03:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pnc-Bank-Pnc-Financial-Services/Pittsburgh-Pennsylvania-15222/Pnc-Bank-Pnc-Financial-Services-unfair-Business-practices-Consumer-beware-Pittsburgh-443884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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