- Report: #847773
Report - Rebuttal - Arbitrate
Complaint Review: Pods
PodsClearwater, Florida United States of America
Pods PODS moving and storage Miss leading, horrible customer service, highway robbery. Clearwater, Florida
We tried on several occasions to speak with someone else, but the rep had put a note on our account to only allow us to speak with him. I luckily made a phone call 3 weeks ago to the answering line to try yet again to speak with someone else when I found out that he had transferred my account to auction status. What it all came down to is my husband had to drive down to Burbank last week, rent a U haul unload the pod and drive all the way back. Dealing with Pods has cost my family five months without our belongings, a total of 4800 dollars. We settled with them for 950 amount for storage, simply so that our stuff wasn't auctioned.
Pods is the worst business i have ever dealt with and wouldn't recommend them to anyone. I really know the feeling of loosing everything ive ever owned from this company. My child sadly enough knows that feeling also. If I hadn't called; my stuff would have been auctioned and I wouldn't have known till it was too late. I called two weeks before the auction date.
I am not one to complain or say negative things about others, I am hoping to get my word out so that you wont get ripped off too!
This report was posted on Ripoff Report on 03/02/2012 03:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pods/Clearwater-Florida-/Pods-PODS-moving-and-storage-Miss-leading-horrible-customer-service-highway-robbery-Cle-847773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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