- Report: #847773
Report - Rebuttal - Arbitrate
Complaint Review: Pods
PodsClearwater, Florida United States of America
Pods PODS moving and storage Miss leading, horrible customer service, highway robbery. Clearwater, Florida
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We tried on several occasions to speak with someone else, but the rep had put a note on our account to only allow us to speak with him. I luckily made a phone call 3 weeks ago to the answering line to try yet again to speak with someone else when I found out that he had transferred my account to auction status. What it all came down to is my husband had to drive down to Burbank last week, rent a U haul unload the pod and drive all the way back. Dealing with Pods has cost my family five months without our belongings, a total of 4800 dollars. We settled with them for 950 amount for storage, simply so that our stuff wasn't auctioned.
Pods is the worst business i have ever dealt with and wouldn't recommend them to anyone. I really know the feeling of loosing everything ive ever owned from this company. My child sadly enough knows that feeling also. If I hadn't called; my stuff would have been auctioned and I wouldn't have known till it was too late. I called two weeks before the auction date.
I am not one to complain or say negative things about others, I am hoping to get my word out so that you wont get ripped off too!
This report was posted on Ripoff Report on 03/02/2012 03:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pods/Clearwater-Florida-/Pods-PODS-moving-and-storage-Miss-leading-horrible-customer-service-highway-robbery-Cle-847773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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