• Report: #314412

Complaint Review: Pogo.com And Or Ea.com

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  • Submitted: Mon, March 03, 2008
  • Updated: Tue, March 04, 2008

  • Reported By:Winfield West Virginia
Pogo.com And Or Ea.com
www.pogo.com or www.ea.com Internet U.S.A.

Pogo.com And Or Ea.com They are deducting money from my credit card account without my authorization. Internet

*Consumer Comment: My condolences on your loss...

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About 4 years ago I purchased a gift subscription for my Mother to Club Pogo. I believe it renewed 1 time. My Mother passed away last March and imagine my surprise when they deducted her subscription from my credit card a few weeks after her death.

I looked everywhere to try to find some way to cancel this and get my money back. There was no email address, no phone number...nothing. I could not get into Mother's Pogo account because I did not know her password. Plus, I had already shut down her email address.

I had many other things on my mind and finally let this pass from memory. Now here it is March again and I just saw a pending charge from Pogo. I have no way to cancel this and I am just plain mad.

What does a person have to do to get some relief from a disreputable company like this? Why hasn't someone done something about the horrible way they are doing people?

Winfield, West Virginia

This report was posted on Ripoff Report on 03/03/2008 07:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pogocom-And-Or-Eacom/internet/Pogocom-And-Or-Eacom-They-are-deducting-money-from-my-credit-card-account-without-my-aut-314412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

My condolences on your loss...

AUTHOR: Striderq - (U.S.A.)

but if the company has not been told/asked to cancel how are they supposed to know? All the company would know was that a subscription had been purchased and not cancelled.
One solution is to dispute the charge through your credit card or bank if it was a debit card. If you go to the Pogo website there should be a contact us link with either an email address or phone number to contact them.
Again sorry to hear about your loss. Hope this ends well for you.
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