- Report: #386782
Report - Rebuttal - Arbitrate
Complaint Review: Points Across American
Points Across AmericanPO Box 766 Whitesboro, Texas U.S.A.
Points Across America Ripped Off- Wrong Magazine AND Refused Refund Within THEIR Required Time Limit Whitesboro Texas
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I walked back to my kitchen and looked at the receipt and he had renewed a subscription for MAXIM! I am a 39 yr old straight woman... MAXIM?! Again, I gave him a copy of the magazine to use to write up the order, so this was no accident. By the time I walked back to the door he was LONG gone.
So I sent in the refund request the next day (it says you have 3 days) and I got a letter today that says, "...unfortunately, the cancellation was not postmarked within the 3 business days from the date of sale." Then there was a photocopy of my receipt AND the postmark from the envelope that shows it WAS within the 3 days! Do they really think people are this stupid?!
I called them and of course got voice mail.
I'm an attorney who has taken a leave of absence from my firm, so I have a lot of time on my hands and will file every complaint, make every phone call, and if need be, file suit against them for the whopping $63.00. I won't have to pay for an attorney, but they will.
Wilmington, North Carolina
This report was posted on Ripoff Report on 10/31/2008 03:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Points-Across-American/Whitesboro-Texas-76273/Points-Across-America-Ripped-Off-Wrong-Magazine-AND-Refused-Refund-Within-THEIR-Required-386782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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