• Report: #220378

Complaint Review: Polaroid And Circuit City

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, November 13, 2006
  • Updated: Tue, May 26, 2009

  • Reported By:Sunnyvale California
Polaroid And Circuit City
circuitcity.com Nationwide U.S.A.

Polaroid And Circuit City Broken TV, terrible warranty service Internet Nationwide

*Consumer Suggestion: Easy and cheap fix

*Consumer Suggestion: Easy and cheap fix

*Consumer Suggestion: Easy and cheap fix

*Consumer Suggestion: Easy and cheap fix

*Consumer Comment: I bought a Vizio LCD June 05

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Purchased a polaroid 26" LCD TV less than a year ago. Had trouble right away with the picture not always coming on when turned on but the sound always does. Called three times to Polaroid's warranty company before getting a service center in my area. Brought the tv to the service center and after 6 weeks have been told by them that it is hard to fix and they can never get parts from Polaroid. I am moving shortly so I must pick my TV up unfixed after two months and by the time I get to my new location the warranty will be expired.

I have tried calling Polaroid's hotline to get help but end up sitting on hold for 25-30 minutes and never reach anyone. They are the most frustrating company to deal with and I will NEVER purchase a polaroid product, or any other product that this warranty company (PRIMA Worldwide Warranty) supports. Since Circuit City feels no obligation to their customers I will never shop there again.

Christina
Sunnyvale, California
U.S.A.

This report was posted on Ripoff Report on 11/13/2006 03:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Polaroid-And-Circuit-City/nationwide/Polaroid-And-Circuit-City-Broken-TV-terrible-warranty-service-Internet-Nationwide-220378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Polaroid And Circuit City

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Easy and cheap fix

AUTHOR: Lord Icon - (U.S.A.)

I too have one of these tv's. I found an easy and cheap kit. It seems that polaroid is not as much at fault as we all thought. 4-5 years ago some one stole the "recipe" for an electrical component called a capacitor. Basically it stores power and discharges it at a very fast rate. These "caps" were put on the manufacturing market , unknown that the stolen info was flawed. The caps go bad....fast. The good news is that the parts are cheap and easy to replace.
the part is a 1000mf capacitor rated at 10 volts dc. You will need 2 of them. Do a search for a 1000mf 16v and you will get a better rated cap. These are located on the upper left back of the main control board. The tv needs to be unplugged and laid flat , screen side down. You will see a square flat plastic panel. Remove the 3 screws . Remove this panel. Now remove the metal panel under it, 2 more screws.
What you are now looking at is the main boards. The one on top is the one with the problem. All the way upper left are a pair of small black battery looking things. These are the offending objects. You can get a kit from radio shack for 10 $ and order the caps from e-bay. Even if you never did this before it is easy. NOTE.... Buy the caps rated for 16v rather than the ones at 10 v they will last longer. Also , buy a good name like rubicon . The tv will work flawlessly, even start up faster .
Respond to this report!
What's this?

#2 Consumer Suggestion

Easy and cheap fix

AUTHOR: Lord Icon - (U.S.A.)

I too have one of these tv's. I found an easy and cheap kit. It seems that polaroid is not as much at fault as we all thought. 4-5 years ago some one stole the "recipe" for an electrical component called a capacitor. Basically it stores power and discharges it at a very fast rate. These "caps" were put on the manufacturing market , unknown that the stolen info was flawed. The caps go bad....fast. The good news is that the parts are cheap and easy to replace.
the part is a 1000mf capacitor rated at 10 volts dc. You will need 2 of them. Do a search for a 1000mf 16v and you will get a better rated cap. These are located on the upper left back of the main control board. The tv needs to be unplugged and laid flat , screen side down. You will see a square flat plastic panel. Remove the 3 screws . Remove this panel. Now remove the metal panel under it, 2 more screws.
What you are now looking at is the main boards. The one on top is the one with the problem. All the way upper left are a pair of small black battery looking things. These are the offending objects. You can get a kit from radio shack for 10 $ and order the caps from e-bay. Even if you never did this before it is easy. NOTE.... Buy the caps rated for 16v rather than the ones at 10 v they will last longer. Also , buy a good name like rubicon . The tv will work flawlessly, even start up faster .
Respond to this report!
What's this?

#3 Consumer Suggestion

Easy and cheap fix

AUTHOR: Lord Icon - (U.S.A.)

I too have one of these tv's. I found an easy and cheap kit. It seems that polaroid is not as much at fault as we all thought. 4-5 years ago some one stole the "recipe" for an electrical component called a capacitor. Basically it stores power and discharges it at a very fast rate. These "caps" were put on the manufacturing market , unknown that the stolen info was flawed. The caps go bad....fast. The good news is that the parts are cheap and easy to replace.
the part is a 1000mf capacitor rated at 10 volts dc. You will need 2 of them. Do a search for a 1000mf 16v and you will get a better rated cap. These are located on the upper left back of the main control board. The tv needs to be unplugged and laid flat , screen side down. You will see a square flat plastic panel. Remove the 3 screws . Remove this panel. Now remove the metal panel under it, 2 more screws.
What you are now looking at is the main boards. The one on top is the one with the problem. All the way upper left are a pair of small black battery looking things. These are the offending objects. You can get a kit from radio shack for 10 $ and order the caps from e-bay. Even if you never did this before it is easy. NOTE.... Buy the caps rated for 16v rather than the ones at 10 v they will last longer. Also , buy a good name like rubicon . The tv will work flawlessly, even start up faster .
Respond to this report!
What's this?

#4 Consumer Suggestion

Easy and cheap fix

AUTHOR: Lord Icon - (U.S.A.)

I too have one of these tv's. I found an easy and cheap kit. It seems that polaroid is not as much at fault as we all thought. 4-5 years ago some one stole the "recipe" for an electrical component called a capacitor. Basically it stores power and discharges it at a very fast rate. These "caps" were put on the manufacturing market , unknown that the stolen info was flawed. The caps go bad....fast. The good news is that the parts are cheap and easy to replace.
the part is a 1000mf capacitor rated at 10 volts dc. You will need 2 of them. Do a search for a 1000mf 16v and you will get a better rated cap. These are located on the upper left back of the main control board. The tv needs to be unplugged and laid flat , screen side down. You will see a square flat plastic panel. Remove the 3 screws . Remove this panel. Now remove the metal panel under it, 2 more screws.
What you are now looking at is the main boards. The one on top is the one with the problem. All the way upper left are a pair of small black battery looking things. These are the offending objects. You can get a kit from radio shack for 10 $ and order the caps from e-bay. Even if you never did this before it is easy. NOTE.... Buy the caps rated for 16v rather than the ones at 10 v they will last longer. Also , buy a good name like rubicon . The tv will work flawlessly, even start up faster .
Respond to this report!
What's this?

#5 Consumer Comment

I bought a Vizio LCD June 05

AUTHOR: Thomas - (U.S.A.)

for $900 that is somewhat larger than yours. The picture has failed to appear about two times, just like your complaint. I unplugged the unit from the wall AC and waited a minute. Then I plugged it back in and everything was fine for many months. I think powerline fluctions cause some problems with the TV's internals, and I have to unplug it to "reboot" it just like a computer.

PS If your Polaroid is HD, get an OPPO OPDV971H and watch all your DVD's in HD. ($200)
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory