- Report: #923610
Report - Rebuttal - Arbitrate
Complaint Review: PolyGroup
PolyGroup WORST company and products, Internet
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After 5 business days, we called them back again and we were told that there was insufficient information and that is the reason we never received a call back. We were told to fax in the receipt and we would have a pump in 2-3 weeks.
It is now 3 weeks. We called them to find out they have been sitting on our replacement pump because there were unsure of the pump we needed.
By this time our pool has a large amount of algae even though we have been chlorinating it and shocking it. The pool needs to be filtered every day to prevent algae growth.
Now we have drained the pool and the amount of algae stuck on the sides of the pool is disgusting. [continued below]....
At this point we have wasted $200 on the pool plus our water bill from filling it and chemicals for the pool. The biggest disappointment is my 2 year old daughter that keeps asking to go swimming ad she can't because this company failed us.
I will never buy from this company again. You are better off purchasing a nice pool and spending your money on something that will last.
This report was posted on Ripoff Report on 08/07/2012 08:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/PolyGroup/internet/PolyGroup-WORST-company-and-products-Internet-923610. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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