- Report: #364892
Report - Rebuttal - Arbitrate
Complaint Review: Ponderosa Steakhouse
Ponderosa Steakhouse8510 International Drive Orlando, Florida U.S.A.
Ponderosa Steakhouse International Drive Trolley Stop 20 South After saying grace Mom, Dad, girls 4&6 harrassed kicked-out of dirty run-down Ponderosa ; Sizzler much nicer Orlando Florida
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Causing a scene in front of other Ponderosa breakfast-eaters, this same frowning loud woman accused me (Dad) of cursing her employees, and insisted we leave. I equally insisted on a full refund, which I received from Ponderosa. I also promised her that she would hear from me soon.
She is now hearing from me, and so is the rest of the planet.
No, I never cursed anyone at Ponderosa. Lorne Greene might have, as well he might have rope-dragged the employee behind his horse whose behaviour is as this large loud woman. Was she a Ponderosa Manageress?
Her attempts to humiliate my family and me at Ponderosa entertained the other patrons but briefly, as I led my family to Sizzler Steakhouse only 4 Trolley stops south on International Drive in Orlando (stop 24).
My family visits Orlando Int'l. Drive about 4 , 5 times in the year. This was our 3rd time this year taking our small girls to Sea World and we stay in nearby Comfort Inn International Drive Trolley Stop 16. We ate supper at this same dusty, run-down Ponderosa at Trolley Stop 20 the last time we visited here, but decided to give it another go for breakfast. Never again, lesson learned.
Thank you, Ponderosa, for being old and dusty and kicking out this family with 2 small children. We have found a much newer and cleaner Sizzler Steakhouse just a few blocks south of dusty, sticky old Ponderosa, and for the same price 3.99$ with coupon.
Ponderosa, stop lying to the public with your "Kids eat free" nonsense, because it refers to bottle-babies who don't eat anyways. Our small children 4&6 are required to pay normal price. And we are happy to pay for a bit of friendliness and tidiness!
While on Holiday, we enjoy family-time and we spend hard-earned dollars in Orlando. We expect to be treated fairly the first time around. We expect to feel safe in a clean surrounding and friendly staff. We typically tip 20% net for great service. We have the right to say grace as a family at breakfast and not be harrassed by deranged loud large persons unless they are my inlaws.
Going to Sea World soon? Tired of dumpy old restaurants with BIG COUPONS and crummy service? Then avoid Ponderosa 8510 International Drive Trolley Stop 20. Go to Sizzler Trolley Stop 24 South instead! You'll get a much better value and nicer dining experience for the same price, without sticking to the table or being harrassed by the help.
Ponderosa, when you respond, please, please, do NOT send me coupons; we like how things are now. We like Sizzler;)
Fort Myers, Florida
This report was posted on Ripoff Report on 08/20/2008 08:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ponderosa-Steakhouse/Orlando-Florida-32819/Ponderosa-Steakhouse-International-Drive-Trolley-Stop-20-South-After-saying-grace-Mom-Dad-364892. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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