- Report: #1140442
Report - Rebuttal - Arbitrate
Complaint Review: Pool Deals
Pool Deals false advertising Internet
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Ordered winter pool cover. Advertising said water/snow would flow thru cover leaving leaves, sticks, etc. on cover. The advertising said nothing was needed to keep cover from collecting water. Advertising said pool would be clear & clean when the cover was removed in the spring. Not true at all!
Water in the poolo under the cover was clear. However, rain (don't have much snow in Houston) did not flow thru cover. Rain collected on top of cover, 6 to 12 inches deep. Water turned green, filled with algea & frogs. Pumped as much water as possible off cover. However, when cover removed, the remaining water, leaves, pine cones, frogs, etc. were dumped in the pool.
Advertising of water going thru cover was entirely false & very, very misleading. Now pool is a green mess, really a health hazard. It will require many dollars of chemicals and several visits by an expert pool service to make it safe to swim, all of which will cost a great deal of money. Pool Deals should at least pay the cost of cleaning the pool and be required to change their advertising.
This report was posted on Ripoff Report on 04/21/2014 11:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pool-Deals/internet/Pool-Deals-false-advertising-Internet-1140442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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