• Report: #786676

Complaint Review: Pool & Spa Depot

  • Submitted: Sun, October 09, 2011
  • Updated: Sun, October 09, 2011

  • Reported By: kdcozzie — Franklin Tennessee United States of America
Pool & Spa Depot
5764 Crossing Blvd. Nashville, Tennessee United States of America

Pool & Spa Depot 5764 Crossing Blvd. Did not return $5000 deposit, when contract was cancelled Nashville, Tennessee

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We purchased a inground pool and put $5000 down money, with agreement to purchase if financing was approved.  Pool & Spa Depot referred us to their finace company.  Were told it would take a half hour to get approval.  This did not happen.  It took weeks for the finance company to get back to us.

 We were not approved for financing, and requested our deposit back.  This was not done.
We ended up going to small claims court to sue. 

Received a letter that the company has now claimed bankrupcy.  We were told to get in line with the other complaints and claims that are on file for Pool & Spa Depot. 

It has been a year and a half since we first gave our deposit.  To date we have not received our money back, or a court date for our law suit.

Ironically, we did recieve a letter last week asking us if all was well with our new pool.  They stated that they know we had choices when purchasing a pool. They were glad that we chose Pool & Spa Depot. Also, that they are only a phone call away if we need anything.

Yes, I do need something.  I need my $5000 back.

This report was posted on Ripoff Report on 10/09/2011 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pool-Spa-Depot/Nashville-Tennessee-37064/Pool-Spa-Depot-5764-Crossing-Blvd-Did-not-return-5000-deposit-when-contract-was-canc-786676. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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