• Report: #1035869

Complaint Review: PoolDeals.com

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  • Submitted: Mon, March 18, 2013
  • Updated: Mon, March 25, 2013

  • Reported By: Victim of Vida — Williston Vermont
PoolDeals.com
231 71st St. Niagra Falls, New York United States of America

PoolDeals.com Charlie Goss, Owner of Pooldeals.com PoolDeals.com Runs a Scam Operation!!! Niagra Falls, New York

*Consumer Comment: Love These Guys!

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I find that I have the exact same story as 15 other consumers (and for every one complaint there are likely a dozen more so this company is up to almost 200). What I find sad is the owner is clueless as to the damage of poor customer care. I felt sorry for the nice woman who first tried to explain that they have no idea where their pool covers come from.

I could tell she knew that was a stupid thing to say, but had to because of her asinine boss. All this guy Charlie Goss - the owner - want to do is take your money. If you try to get any help if something goes wrong - he turn ugly, rude and belligerent. The guy needs serious help and he needs to find a real job or possibly go spend some time in jail. 

Next stop - the BBB and then the attorney generals office. This guy needs to be stopped ripping people off. Do we have enough for a class action lawsuit?

This report was posted on Ripoff Report on 03/18/2013 06:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/PoolDealscom/Niagra-Falls-New-York-14304/PoolDealscom-Charlie-Goss-Owner-of-Pooldealscom-PoolDealscom-Runs-a-Scam-Operation-1035869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Love These Guys!

AUTHOR: Justbeingrealherepeople - ()

I have been using this company since 2005 for all my pool supplies. Last summer I bought a solar pool cover. Love the quality, and the delivery time was great! My pool has never been warmer, and the kids are happy! Will use them again and again!
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