- Report: #159844
Complaint Review: Pop-A-Lock
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| Pop-A-Lock
Annapolis, Maryland U.S.A. |
|
Pop-A-Lock price gouging Annapolis Maryland
*UPDATE Employee: unlocking issues
*UPDATE Employee: Pop-A-Lock Prices
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
On September 5, 2005 I called Pop-A-Lock in Annapolis, MD to have them come out because I had locked my keys in the trunk of my car. I spoke to Lori (Laurie?)who quoted me the following prices: $55 to have them use a Slim Jim, $85 to have them bypass my trunk locking system and $120 if they have to make a new key. Lori called me back a couple of times to tell me when the locksmith would be here - which wasn't necessary because he arrived a few hours later than I was told.
He bypassed the trunk system - which took less effort and time had he had to use a Slim Jim. This took about 5 minutes total.
He then charged me $120! No key was made. He wouldn't even allow me to watch.
This guy had the customer service and social skills of a rock.
I called Lori and was told that she would investigate this and call me back that same day. Nothing. No call, nothing.
Sylvie
Odenton, Maryland
U.S.A.
He bypassed the trunk system - which took less effort and time had he had to use a Slim Jim. This took about 5 minutes total.
He then charged me $120! No key was made. He wouldn't even allow me to watch.
This guy had the customer service and social skills of a rock.
I called Lori and was told that she would investigate this and call me back that same day. Nothing. No call, nothing.
Sylvie
Odenton, Maryland
U.S.A.
This report was posted on Ripoff Report on 10/07/2005 03:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pop-A-Lock/Annapolis-Maryland-21401/Pop-A-Lock-price-gouging-Annapolis-Maryland-159844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on Pop-A-Lock
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 UPDATE Employee
unlocking issues
AUTHOR: bigdaddy1977 - (USA)
SUBMITTED: Saturday, October 10, 2009
considering that this report is missing the most critical information when considering billing info, which would be year, make, model of the vehicle, theres no way to accurately determine pricing.
some cars are easier than others to get into, some technicians have more experience with some cars while other technicians have more exp with other cars. that said, i can get into some cars like its childsplay while my co-workers can get into some of the hardest cars with the greatest of ease that would leave me scratching my head.
as far as ETAs go, bottom line is that the person doing the work needs to contact and keep in touch with the customer until the service has been rendered (upset customers have a higher tendency to pass on bad news than happy customers spreading good news). working for PAL, its the duty of every technician to provide timely professional service (even tho some of us regularly work long days..... when you work commission, your desire to work determines your paycheck).
some cars are easier than others to get into, some technicians have more experience with some cars while other technicians have more exp with other cars. that said, i can get into some cars like its childsplay while my co-workers can get into some of the hardest cars with the greatest of ease that would leave me scratching my head.
as far as ETAs go, bottom line is that the person doing the work needs to contact and keep in touch with the customer until the service has been rendered (upset customers have a higher tendency to pass on bad news than happy customers spreading good news). working for PAL, its the duty of every technician to provide timely professional service (even tho some of us regularly work long days..... when you work commission, your desire to work determines your paycheck).
Respond to this report!
What's this? #2 UPDATE Employee
Pop-A-Lock Prices
AUTHOR: Djrb2008 - (U.S.A.)
SUBMITTED: Saturday, October 10, 2009
I cannot speak for the city mentioned in the above article, but I am a technician in Birmingham, Alabama. We do not use "Slim Jims" and no one working for Pop-A-Lock SHOULD be using one. To clarify what a Slim Jim Is there is a link posted here
http://www.trueswords.com/images/prod/c/TS-SLIMJIM_540.jpg
No Pop-A-Lock Employee is issued one of these in OUR CITY.
Back in 2005 I am unsure of the citys Pricing but that would certainly be High for our city.
Here is an example of how our city (Birmingham Alabama) might have handled that.
Assuming the Customer was needing the service at between 8pm and 12am the price would have been Approx. 51.95-61.95
If the keys were in the trunk (assuming there was a trunk release button) We would simply utilize that button at no extra cost.
We are currently unable to make keys but for this example the customer will need a Jump Start. We would provide the Jumpstart for an Additional 10 Dollars.
Total Cost 61.95-71.95
I am not sure why this customer above had to pay so much, but that is not how things are done down here. Good to see only 2 Articles about Pop a lock as well.
http://www.trueswords.com/images/prod/c/TS-SLIMJIM_540.jpg
No Pop-A-Lock Employee is issued one of these in OUR CITY.
Back in 2005 I am unsure of the citys Pricing but that would certainly be High for our city.
Here is an example of how our city (Birmingham Alabama) might have handled that.
Assuming the Customer was needing the service at between 8pm and 12am the price would have been Approx. 51.95-61.95
If the keys were in the trunk (assuming there was a trunk release button) We would simply utilize that button at no extra cost.
We are currently unable to make keys but for this example the customer will need a Jump Start. We would provide the Jumpstart for an Additional 10 Dollars.
Total Cost 61.95-71.95
I am not sure why this customer above had to pay so much, but that is not how things are done down here. Good to see only 2 Articles about Pop a lock as well.
Respond to this report!
What's this? 
