- Report: #1025786
Complaint Review: Popular Mechanics
| Popular Mechanics Box 6093
Harlan, Iowa United States of America |
|
Popular Mechanics Hearst Corporation All subscriptions are classified 'auto-renewal', if renewal $$ not sent promptly, threatening letters are sent Harlan, Iowa
*Author of original report: Update, letter from Collections Department
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Then I began receiving notices that said I had checked the 'bill me' option somewhere and owed them money and that I was going to be flagged in their system as a non-paying customer. I knew that to be bogus and ignored it.
Now I am receiving threatening letters that hint that I will be sent to collection. The magazine has stopped coming, but still I get billed. The invoice amount has dropped to a more realistic amount, but there is still no information as to the start/end of the subscription period and the number of issues I am supposed to be paying for.
Their latest gig is that somehow I have been flagged as an automatic-renew customer and owe them $$ every year, even if I have NOT indicated that I want to continue to receive the magazine. If you look at the fine print on the bottom of their web 'subscribe' page, it says exactly that. All subscribers are considered to be auto-renew.
This report was posted on Ripoff Report on 03/08/2013 05:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Popular-Mechanics/Harlan-Iowa-51593/Popular-Mechanics-Hearst-Corporation-All-subscriptions-are-classified-auto-renewal-if-r-1025786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Update, letter from Collections Department
AUTHOR: Sherman - (USA)
SUBMITTED: Saturday, March 09, 2013
There is no phone number or any contact name or information on the letter. What a lousy way to treat a customer.
It appears the Hearst Corp. has a one track business model: INTIMIDATION
This is all sheer stupidity. I like the Popular Mechanics magazine. If I had received a decent bill in the first place, I would have quickly renewed the subscription and remained a customer. Now, I have been turned into a burned, hostile EX-customer.

