- Report: #1025786
Report - Rebuttal - Arbitrate
Complaint Review: Popular Mechanics
Popular MechanicsBox 6093 Harlan, Iowa United States of America
Popular Mechanics Hearst Corporation All subscriptions are classified 'auto-renewal', if renewal $$ not sent promptly, threatening letters are sent Harlan, Iowa
*Author of original report: Update, letter from Collections Department
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Then I began receiving notices that said I had checked the 'bill me' option somewhere and owed them money and that I was going to be flagged in their system as a non-paying customer. I knew that to be bogus and ignored it.
Now I am receiving threatening letters that hint that I will be sent to collection. The magazine has stopped coming, but still I get billed. The invoice amount has dropped to a more realistic amount, but there is still no information as to the start/end of the subscription period and the number of issues I am supposed to be paying for.
Their latest gig is that somehow I have been flagged as an automatic-renew customer and owe them $$ every year, even if I have NOT indicated that I want to continue to receive the magazine. If you look at the fine print on the bottom of their web 'subscribe' page, it says exactly that. All subscribers are considered to be auto-renew.
This report was posted on Ripoff Report on 03/08/2013 05:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Popular-Mechanics/Harlan-Iowa-51593/Popular-Mechanics-Hearst-Corporation-All-subscriptions-are-classified-auto-renewal-if-r-1025786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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