• Report: #1017105

Complaint Review: Port Norfolk Transport,Inc.

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  • Submitted: Tue, February 19, 2013
  • Updated: Fri, December 20, 2013

  • Reported By: Roadrunner — Baltimore Maryland United States of America
Port Norfolk Transport,Inc.
1157 Production Road Norfolk,Va.23502 Internet United States of America

Port Norfolk Transport,Inc. Port Norfolk Holdings,Inc. Norfolk Commodity Warehouse,Inc. Deceptive trucking practices Internet

*Author of original report: Deceptive Practices

*REBUTTAL Owner of company: Unfortunate

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Owner Operators Beware: Don't contract to Port Norfolk Transport,Inc., they will steal your escrow,fsc,trailer rental fees,and slow backhauls! Very deceptive trucking practices! Guarantee YOUR pay will be inaccurate and a trailer rental fee reguardless if you haul a flatbed or container. They will Never put the cost of trailer rental on paper to avoid a Litigation,found out the monthly cost from shop foreman at $150 monthly but they will charge driver $50 weekly for 52 weeks including holidays! Where is the extra monies going to? IF your the type of Owner Operator that will Give them the Shirt of Your Back!! they have a position for You here!

This report was posted on Ripoff Report on 02/19/2013 09:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Port-Norfolk-TransportInc/internet/Port-Norfolk-TransportInc-Port-Norfolk-HoldingsInc-Norfolk-Commodity-WarehouseInc-D-1017105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
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#1 Author of original report

Deceptive Practices

AUTHOR: Super Trucker - ()

"Mysterious off-set lease fees"!!!!! Deceptive Practices and Horrible CSA scores!!!!!!

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#2 REBUTTAL Owner of company

Unfortunate

AUTHOR: Rhonda Armstrong - ()

It is unfortunate that a driver who is not happy must vent his frustrations pulbically in a forum such as this.  Port Norfolk Transport does charge a trailer fee of $50 per week and which is listed in the lease and discussed at the time the driver signs on.  The charge helps to off-set lease fees of vans and flatbeds as well as the repairs of the "mysterious" damage done to the same trailers and also containers pulled to and from the port. 

I'm not sure who the "shop foreman" mentioned is as there is no such position among our companies.  Whoever this driver spoke to regarding the lease price of a van or flatbed obviously has never tried to lease one as the monthly rate begins at $350 per month, if you are lucky. 

As to driver settlement errors, our company strives for a zero error rate; however, mistakes do happen.  We understand the importance of the driver settlement and take corrective as quiickly as possible.  If an error is made on, whether on our part or the driver's, we have it corrected immediately and provide immediate payment per the driver's request.

Our drivers are important to us and we strive to provide the drivers loads they like to run along with the loads our customers request of us. We have an "Open Door" policy to air any grievances.  I wish there was something we could have done to make this driver happy, but our company did not cheat him!

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