- Report: #578690
Report - Rebuttal - Arbitrate
Complaint Review: Portfolio Recovery Associates LLC
Portfolio Recovery Associates LLC120 Corporate Blvd. Norfolk, Virginia United States of America
Portfolio Recovery Associates Continual Calls and Harrassment Norfolk, Virginia
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I am complaining about unfair treatment by Portfolio Recovery Associates. I am being continually called and harrassed daily, regarding payments I have already made:
(a) I have paid them via computer online banking for over a year and a half.
(b) They have in the past withheld cashing checks for over 30 days requesting automatic monthly electronic debit which I flatly refused.
(c) They have refused to cash my payments from the bank for over 60 days. (Since December 2009).
(d) They refuse to send me a written statement of my balance nor will they send me a statement proving that I am delinquent in making payments.
(e) They call twice each morning and sometimes once in the evening.
(f) I have told them that I am not interested in any offer to settle and would like to continue making payments through online banking. I mentioned that their constant calling is nothing more than harrasement to which they replied that they have a right to call me.
(g) Though I have made myself clear to them regarding automatic electronic debit they have make it a point to mention it on every call.
(h) On more than one occasion they have threatened me with lawsuits even though I have been faithful in making payments.
I have not missed paying this company for nearly two years. I would like for them to cease and desist from their demanding and harrassing calls. I would like for our communications to be by mail only. And I am requesting that they send me statements of my continued payments/balance for the past 12 months.
This report was posted on Ripoff Report on 03/05/2010 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Portfolio-Recovery-Associates-LLC/Norfolk-Virginia-23502/Portfolio-Recovery-Associates-Continual-Calls-and-Harrassment-Norfolk-Virginia-578690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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