- Report: #1075330
Report - Rebuttal - Arbitrate
Complaint Review: Portraits U:SA
Portraits U:SA903 30th street NE Canton, Ohio USA
Portraits USA Phantom Photos, these people took my $10 and never set up an appointment--never returned my calls Canton Ohio
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When I was exiting Giant Eagle I encountered the free-standing stall of Portraits USA. I normally breeze past the salespersons, but I knew my son and grand daughter were coming for a weekend visit the second weekend of August, so I signed up to have portraits taken. The saleperson assured me that the contract would be honored in August even though I was signing up in June. As the weekend approached, I began telephoning (330 754 0298). I called morning, noon, night and early morning---no one every answered the phone only claimed they would get back to me as soon as possible. I am really angry because I missed an opportunity to have the first formal portrait of me, my son and grand daughter. The $10 fee is not the issue (although the fact they did not honor the contract constitutes fraud, thief, a ripoff), the issue is I will most likely not have another opportunity in the near future for the photo I had hoped to create. Really angry!
This report was posted on Ripoff Report on 08/13/2013 05:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Portraits-USA/Canton-Ohio-44714/Portraits-USA-Phantom-Photos-these-people-took-my-10-and-never-set-up-an-appointment-n-1075330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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