• Report: #310883

Complaint Review: Potentsalvia, salviaeffects.com , Ethnotrip.com, ethnosupply.com/

  • Submitted: Thu, February 21, 2008
  • Updated: Mon, May 18, 2009

  • Reported By:Dallas Texas
Potentsalvia, salviaeffects.com , Ethnotrip.com, ethnosupply.com/
potentsalvia.com , California U.S.A.

Potentsalvia, salviaeffects.com , Ethnotrip.com, ethnosupply.com/ Salvia Scam California

*UPDATE Employee: Rebuilding a reputation

*UPDATE Employee: Company Message

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I ordered from potentsalvia jan 28, 2008 and still haven't receive anything yet. They're also nonresponsive when I emailed them 5 times since last month. Please beware of this scam! Potentsalvia a.k.a salviaeffects.com , Ethnotrip.com, www.ethnosupply.com/.

Robert
Dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 02/21/2008 01:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Potentsalvia-salviaeffectscom-Ethnotripcom-ethnosupplycom/California/Potentsalvia-salviaeffectscom-Ethnotripcom-ethnosupplycom-Salvia-Scam-California-310883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Rebuilding a reputation

AUTHOR: Alex - (U.S.A.)

Hi, My name is Alex, recently freshsalvia.com took over the potentsalvia.com website. I know this report is old, but as we are trying to salvage the potent salvia website, I felt obligated to respond here. I like many of you, I did not do my research before taking over this company, had I before I made the investment there would have been serious reconsideration. But, since I did not I am now here with a horrible rep. I am responding to this in an attempt to let consumers know that this site is once again operation and under new management. This is not another copy paste response like the old guy used to do, I am here writing this and hoping I can rebuild your trust. I will do what I can to rectify the mistakes made in the past and will do everything in my power to never repeat them. I believe in learning from others mistakes. Any questions or concerns can be directed to my email alex@potentsalvia.com. Please give me a chance to prove that this is not a scam. I look forward to building a reputable company, and to helping provide all your salvia needs.
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#2 UPDATE Employee

Company Message

AUTHOR: Potentsalvia.com - (U.S.A.)

We at Potentslaiva.com truly apologize for our negligence. Although explanations behind our lack of customer service may have little effect on already established opinions, we hope that addressing these issues will revitalize our reputation.

Problems ranging from system errors, increases in demand, and issues with our supplier resulted in poor customer service within the last six to eight months. To remedy these issues we implemented entirely new processes throughout the company. We sincerely apologize for any unresolved transactions during this intermediary period. Our customers are very important to us, and moving forward, we guarantee a positive experience.

Please contact our customer service department with any further questions or concerns. You can reach us at info@potentsalvia.com.
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