- Report: #1035764
Report - Rebuttal - Arbitrate
Complaint Review: Pottery Barn PotteryBarn Kids
Pottery Barn PotteryBarn KidsInternet United States of America
Pottery Barn PotteryBarn Kids Comenity OVERCHARGED EXCESSIVE FEES FALSE STATEMENTS POOR QUALITY, Internet
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In the meantime, their billing dept. "Comenity" happily bills away, charging incorrectly for items, not honoring gift cash back purchase awards and charging massive fees for shipping and interest payments.
Have made four documented attempts to contact Pottery Barn to deal with these issues by phone and email. Now switching over to using legal letters and certified mail. Buyer beware! This is not the company it once was.
This report was posted on Ripoff Report on 03/18/2013 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pottery-Barn-PotteryBarn-Kids/internet/Pottery-Barn-PotteryBarn-Kids-Comenity-OVERCHARGED-EXCESSIVE-FEES-FALSE-STATEMENTS-POOR-QU-1035764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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