• Report: #614406

Complaint Review: Power Brands LLC

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  • Submitted: Tue, June 15, 2010
  • Updated: Fri, June 01, 2012

  • Reported By: BeverageMan — United States of America
Power Brands LLC
16501 Sherman Way, Suite 225 Van Nuys, California United States of America

Power Brands Consulting They Charged our company $1,000 for Production of Potoypes and they did nothing and wont refund our money Van Nuys, California

*UPDATE Employee: Power Brands Resolves Client's Concerns

*UPDATE Employee: Rebuttal #2 about Power Brands ROR post

*UPDATE Employee: Rebuttal

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We paid them to produce prototypes for our beverages and they did nothing for us.  They charged our company $1,000 and did nothing and has refused to refund us our money.  They then try to con us into paying an additional $4,500 for more services hat they said we needed.  I would trust this company at all.

This report was posted on Ripoff Report on 06/15/2010 02:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Power-Brands-LLC/Van-Nuys-California-91406/Power-Brands-Consulting-They-Charged-our-company-1000-for-Production-of-Potoypes-and-th-614406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Power Brands Resolves Client's Concerns

AUTHOR: Power Brands - (United States of America)

As the customer service manager for Power Brands (www.powerbrands.us), it is my job to insure that all customers are happy with Power Brands service. We work diligently to make sure that each and every client is 100% satisfied with the work we do. When this particular customers concerns came to our attention over 2 years ago, we immediately rushed to address them. We contacted this client and began to resolve his problems to his full satisfaction. Once we had achieved a resolution to this client's concerns, we asked the client to post a retraction on the RipOffReport.com website and he agreed, but sadly that has not occurred. As a result, we are posting this notice to announce that this clients needs have been 100% resolved.
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#2 UPDATE Employee

Rebuttal #2 about Power Brands ROR post

AUTHOR: Power Brands - (United States of America)

As the customer service manager for Power Brands (www.powerbrands.us), it is my job to insure that all customers are happy with Power Brands service. We work diligently to make sure that each and every client is 100% satisfied with our work. Our reputation as one of the best beverage consultants in the world is important to us. Consequently, we are posting another rebuttal and follow up to this client's ROR post.

When this particular customers concerns came to our attention over 2 years ago, we immediately rushed to address them. We contacted this client and began to resolve his problems to his full satisfaction. Once we had achieved a resolution, the client agreed to post a retraction on the
RipOffReport.com website, but that has not occurred and we do not expect this person to take the time to retract his negative claims. As a result, we are posting this notice to announce that this clients needs have been 100% resolved. This is our standard procedure for servicing our clients.
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#3 UPDATE Employee

Rebuttal

AUTHOR: M Brown - (United States of America)

Client wanted us to produce prototypes, but didn't have a formula for the beverage.  The additional fee was to create a beverage formula for him.  The client did receive a refund.
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