- Report: #693131
Report - Rebuttal - Arbitrate
Complaint Review: Power Subaru Scottsdale AZ
Power Subaru Scottsdale AZ6420 E McDowell Rd., Scottsdale, AZ 85257 Scottsdale, Arizona United States of America
Power Subaru Scottsdale AZ Deceptively sold brand new car with illegal window tint. Refused to pay to have it removed. Scottsdale, Arizona
*Author of original report: It's not about the money...
*Consumer Comment: REALLY
*Consumer Comment: A Little Late?
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Upon reaching Massachusetts (which has far stricter rules pertaining to registering roadworthy vehicles) I was informed that I could not pass inspection with the tint that was on the vehicle.
Not only was it illegal for Massachusetts standards, but it was also illegal for Arizona standards! How can a dealer unconscionably sell a vehicle knowing that a customer can receive a citation, or worse, not be able to register their vehicle?
After contacting the dealer and escalating to the sales manager, they still refused to pay to have the tint removed. Their simple solution was "Well, why don't you just bring it by and we'll take it off ourselves." That's a bit difficult to do from three thousand miles away, and also a bit besides the point when this concern was raised during the car's purchase.
It cost me $100 dollars to have the tint removed here since car dealers don't perform that service and specialty shops are the only ones capable (especially during the winter when the car has to be heated to release the tint without damaging the glass).
It's sad to see the car dealer stigma or stereotype play out. Poor ethics and morals, and still no solution...
This report was posted on Ripoff Report on 02/09/2011 02:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Power-Subaru-Scottsdale-AZ/Scottsdale-Arizona-85257/Power-Subaru-Scottsdale-AZ-Deceptively-sold-brand-new-car-with-illegal-window-tint-Refus-693131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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