- Report: #426900
Report - Rebuttal - Arbitrate
Complaint Review: PowerSeller
PowerSellerwww.powersellernyc.com New York, New York U.S.A.
Power Seller Nyc Bait and switch, deceptive practices New York New York
*Author of original report: ok, here's what really happened!!!!!
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"Thank you for placing an order with PowersellerNYC. Please Call David Gallagher at 866-898-1089 , extension 103. in order to confirm your information, and to ensure prompt delivery and top quality service of your order. Confirmation of your order is required via phone, as there is information from the Manufacturer(s) that we are required to notify you of prior to shipping."
Did you read the very last sentence? I've never encountered this before in the thousands of online transactions I've made. If there was a positive situation that applied to my purchase it would have been noted as a sales point in the advertisement I would have read in my decision to purchase from the company. This message means one of the following: The product is a refurbished item, is an open box item, is a used item, does not qualify for the manufacturer warranty or the warranty period has already begun prior to my purchase. NONE OF WHICH ARE ACCEPTABLE when they advertised their product as new to compete with the other products online that are new. Please keep in mind that I have purchased refurbished products many times before and almost prefer to purchase them as I've never had any problem with a refurbished item. Dishonest business advertising is a major issue with me along with the fact that I needed this projector for business use asap. I didnt have time to screw around with rude operators and then play around with what ever "slight of hand" dishonesty they wanted to put me through to be compliant with their suppliers. Just goes to prove that the best price isnt the best deal.
Funny item, Costco offers the exact item for 4.00 more. I have to pay sales tax however if I need to return it (purchased from their online only) I can take to any US warehouse Costco location for a full refund. No return shipping costs to me! Also, I received a free 72" projector screen with my order and paid 13.00 shipping for a 14lb order (projector AND screen!) A good deal!
des moines, Washington
This report was posted on Ripoff Report on 02/21/2009 12:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/PowerSeller/New-York-New-York/Power-Seller-Nyc-Bait-and-switch-deceptive-practices-New-York-New-York-426900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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