• Report: #1065221

Complaint Review: Powersportsmax

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  • Submitted: Mon, July 08, 2013
  • Updated: Mon, July 08, 2013

  • Reported By: Sherry — Sturgeon Lake Minnesota
Powersportsmax
9448 Rush St South El Monte, California USA

Powersportsmax I ordered a 4 wheeler from this company and it never ran. I have spent a year trying to get them to support me with the tech support they claim they provide however they put me on hold then transfer me to voice mail and never call me back. I have reported them to the Better Business Bureau and they claim they have never done business with me even when I have the paperwork to prove it. South El Monte California

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 I have tried to get technical support for a 4 wheeler this company sold me just over a year ago. The machine has never run, I have turned it over to a professional mechanic and he cannot diagonois what is the issue. We have both spent hours on hold trying to speak with a technician as the site boast is ALWAYS there for support.

I am so tired of trying to get this company to be responsible for their product. Please NEVER NEVER order from them they will not support their products or you. 

I reported this company to the Better Business Bureau and they claim to have never done business with me. I have the receipt and they still will not take ownership of having sold a defective product and make the transaction right.

 

PROOF OF MY ORDER:

 

PowersportsMax.com
------------------------------------------------------
Order Number: 79704
Detailed Invoice: http://www.powersportsmax.com/account_history_info.php?order_id=79704
Date Ordered: Monday 30 April, 2012

The comments for your order are

Dear Customer,

Thank you for choosing Powersportsmax.com. We appreciate your business. Your order has been processed and shipped. Below is a summary:

Your trucking company: R&L
Your tracking number: I476423775
You can track pro# at: www.gorlc.com

Remember to inspect your shipment upon arrival. You have the right to open the box to check for damages. Minor damages like plastics and fenders for example can be replaced and will be covered under warranty. Avoid refusing shipments at all costs. Getting a replacement may take weeks. Only refuse your shipment if the damage is beyond repair. Make sure to sign the delivery receipt describing the damage and to write REFUSED DUE TO SHIPPING DAMAGE on the receipt. Contact us as soon after to report the refusal.

Thank you.

Your order has been updated to the following status.

New status: Shipped

Please reply to this email if you have any questions.

 


This report was posted on Ripoff Report on 07/08/2013 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Powersportsmax/South-El-Monte-California-91733/Powersportsmax-I-ordered-a-4-wheeler-from-this-company-and-it-never-ran-I-have-spent-a-y-1065221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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