Report: #745798

Complaint Review: Prado

Submitted: Mon, June 27, 2011
Updated: Thu, July 07, 2011

Reported By: Robin — Charlotte North Carolina United States of America

Prado

14301 N. 87th St. Suite 106 Internet United States of America

Phone: 480-829-0154
Web: www.smokefreely.com
Category: Alternative Health

Prado Smokefreely free intoduction kit, pay only shipping for this product , Internet

*Consumer Comment: Keep calling them and don't give up.

*Consumer Comment: Debit Card

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0Author 2Consumer 0Employee/Owner

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This caption was advertised on "Facebook" . I read all the information which stated: Pay only shipping for this . It didn't state that you had a period to try it and if you eren't satifised, to cancel any membership. I happened to review my bank acct. statement on Friday and saw a charge for $149.90. I tryed calling the 800 nbr to call and see what this charge was and kept hearing a recording. So Iemailed them to cancel this and told them I would be sending the kit back. I'm waiting to hear from them as of this date june 27th.

This report was posted on Ripoff Report on 06/27/2011 06:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Prado/internet/Prado-Smokefreely-free-intoduction-kit-pay-only-shipping-for-this-product-Internet-745798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Keep calling them and don't give up.

AUTHOR: Kathy - (United States of America)

SUBMITTED: Thursday, July 07, 2011

You really have to keep calling them until they answer. Demand to talk to a supervisor asking for your money back. They only want to give $75.00 back but I ended up with $100.00 back. What a shock it was for this lying cheating company to help themselves to my bank account. I had to cancel my debit card and have another re-issued. They'll keep charging your card. So beware. You should let those at Face Book know about this too. Maybe they could put something on their website to let other people know what Prado is really about.
Good luck.

Englewood, Colorado

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#2 Consumer Comment

Debit Card

AUTHOR: Kathy - (United States of America)

SUBMITTED: Monday, June 27, 2011

Please read some of the other victims stories here at the prado site. you'll see it can be a nightmare. i had to fight with them to get at least $100 back, but I got it back this last Friday and I immediately went to the bank and cancelled by debit card. There are others though they sent it back using an RMA number still had their card charged.

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