- Report: #569425
Report - Rebuttal - Arbitrate
Complaint Review: Prairie Land Towing
Prairie Land Towing868 Progress Way Internet United States of America
Prairie Land Towing Towing Company Charges excessive fees for little work Internet
*Author of original report: More information
*Consumer Comment: Curious..
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In December while driving in the City of Sun Prairie, I hit some slush, lost control, and the nose of my car went in the s****. />
I called Prairie Land Towing, whose office is in Sun Prairie. They arrived promptly. The driver pulled up to my car and unwrapped about 2 revolutions of a log chain he had wrapped across the rear of his tow truck. He crawled underneath the front of my car, attached the chain, got in his truck, pulled ahead about 20 feet and I was out of the s****. />
After the driver replaced the chain on his truck, he walked over to me with a clipboard and stated, "That will be $175. Cash or credit card. If you dont have either, I will have to tow your car back to our shop."
I was able to take care of the bill right there, however I think for their short drive and minimal time, $175 is outrageous. I know it costs to get the truck there, pay the drivers, ect, but that it way too much money.
I called the owner a few days later. He was quite defensive and even sarcastic about my concerns. He told me they pay their drivers well, they probably make more than I do, and that they have the best equipment, and all that costs money. He also told me that while my perception was that what the driver did was simple, the driver is actually a highly trained and skilled person, and things aren't as easy as they look. Come on folks. Hooking a chain end to the front of a car and driving forward requires high skill and training? It's not like the car was teetering on the edge of a bridge or something.
I would NEVER recommend this tow company and have relayed my story to everyone I know in the Sun Prairie area. I know they have lost business because of my experience and they should.
This report was posted on Ripoff Report on 02/14/2010 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Prairie-Land-Towing/internet/Prairie-Land-Towing-Towing-Company-Charges-excessive-fees-for-little-work-Internet-569425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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