• Report: #366205

Complaint Review: PrePaid Legal Services, Inc.

  • Submitted: Sat, August 23, 2008
  • Updated: Thu, May 07, 2009

  • Reported By:Cypress California
PrePaid Legal Services, Inc.
One Prepaid Way Ada, Oklahoma U.S.A.

PrePaid Legal Services, Inc. Fraud Ada Oklahoma

*UPDATE Employee: your upline was the scam not prepaid legal

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PrePaid Legal Services

At the time of signing with PrePaid Legal, I was enticed by the idea that the Internet was the key to generate some income, because if it was the source of contacts, instead of bothering friends and family, I would only need to call the warm leads it generated.

Some confusion during enrollment, on line, resulted in customer service assigning me two identification numbers, instead of one and they insisted that my records would maintain both, though it would cause problems. A struggle lasting three weeks and employing many phone calls, by a senior associate, remedied the issue; introducing me to the contempt with which members are held by the corporate office.

Subsequent to the hostile introduction, I was led to believe the senior rep. had resolved any problem with the company, so I was encouraged to pay a reduced fee and enlist as an associate. After that I was out of money but anticipated additional sales revenue that would be ear marked to pay my Prepaid expenses each month.

There was a surprise waiting for me though, and it was that the first five sales credited to me, paid no commissions what-so-ever and anything over ten would be paid to me in seven dollar increments each month. Well, I determined this could still work if a few more sales were made in time to help. Then I received the first of the infamous customer service letters, and I must believe its purpose was completely predatory and sent with only one vengeful intention; mayhem.

Urgent Notice! $350 are due and payable immediately. etc. Well I panicked. I had no such money left in the account and these jerks could debit it, so I called customer service, before they could make any more trouble, and quit.

The next day I was called by my up-line and told that the notice was just a form letter sent by a computer. It was recommended that I sign back up so no subsequent sales opportunities would be missed and should I receive any more form' letters, I should call them first before making any decisions. All subsequent letters were anonymously sent, except for the title: Prepaid Legal, so I shredded them as a standard practice.

I could make no subsequent sales because I couldn't afford to buy the $5.00 leads needed, so I waited for almost a year and the only chance to make a sale was stopped by a customer service claim, so I quit. All previous commissions had been confiscated by Prepaid after their notice forced me to quit, initially.

The Life Events Legal Plan offered unlimited consultations and document review but the only time I received service, a letter was written by Parker Stanbury to Dell for selling me a non-performing operating system called Vista on my computer. All other requests for service were met with disinterest, misinformation, or in the case of my request for a review of my application for a patent, abject refusal.

James
Cypress, California
U.S.A.

This report was posted on Ripoff Report on 08/23/2008 05:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/PrePaid-Legal-Services-Inc/Ada-Oklahoma-74821/PrePaid-Legal-Services-Inc-Fraud-Ada-Oklahoma-366205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

your upline was the scam not prepaid legal

AUTHOR: Legallyme - (U.S.A.)

Sorry to here about all your trouble but I have been in the company for awhile now and the things you are saying even the payment structure is not right, I think your friend or ex-friend for that matter is the one who ripped you off. We do not have to give away ten sales to make a profit and at no time have I ever seen anyone charged $350.00 for anything. I would double check the information and I really hope he is no longer with the company. Good Luck in what ever you do
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