- Report: #951422
Report - Rebuttal - Arbitrate
Complaint Review: Precision Induction Cooktop
Precision Induction Cooktop1755 N. Butterfield Road Libertyville, Illinois United States of America
Precision Induction Cooktop Hearthware Incomplete Items shiped and Ridiculous hidden excessive shipping and handling charges Libertyville, Illinois
*UPDATE Employee: Order Help
The invoice lists 9 separate items along with their descrition, but only eight were shipped. After numerous efforts to contact customer service, I received an e-mail reply from a "Kelly" who explained that I got all the items I ordered of which I agreed to pay $239.85 for everything. The Main Cooking Package was a combination of the Utltimate Cookware Set and the Frying Pans.
I was not told that the total for the shipping and handling would cost me an additional $165.75! Previously she mentioned a $65.75 P & H charge which I explained was excessive. As a result, I changed my order by ordering a lesser lnumber of items. I would have never agreed to pay the $165.75 S&H charge.
This report was posted on Ripoff Report on 10/05/2012 05:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Precision-Induction-Cooktop/Libertyville-Illinois-60048/Precision-Induction-Cooktop-Hearthware-Incomplete-Items-shiped-and-Ridiculous-hidden-exc-951422. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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