Precision Induction Cooktop/Nuwave Company did not deliver all the merchandise promised, and over-charged me on shipping & handling. Internet

Hello, my name is Jeremy. I am the Social Coordinator for Hearthware, the makers of the NuWave PIC. In many cases, confusion about the cookware stems from a simple misunderstanding about having accepted the additional S&P charges in order to obtain the free gift. If you feel that you are still missing items from your order, send us an email with your complete order information to facebook@hearthware.com. I will have our customer service managers compare your records with our own. They will be able to confirm whether or not you were supposed to receive the bonus cookware. Once I receive an update from them, I will pass along any relevant information to you. We genuinely appreciate your business and hope you are enjoying your NuWave PIC cooking experience.