- Report: #934799
Report - Rebuttal - Arbitrate
Complaint Review: Precision Overhead Doors of Sarasota
Precision Overhead Doors of SarasotaInternet United States of America
Precision Overhead Doors of Sarasota WAY OVERPRICED, LIES TO YOU AND EXTREMELY RUDE MANAGER, Internet
*REBUTTAL Owner of company: In response to Obrian's complaint
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First I was told it was $29.95 to come out in order to give an estimate but over the phone I was told between $425-525 for a new opener depending on model and that this price was the total I would pay.
Tech came out and installed new $525 opener, which I found online after the fact for less than half this amount. It took him <1 hour to do the work. When he wrote up my invoice I was charged a $30 service fee.
Called back later and was once again told that $525 was the total installed price, and not $555 that I was charged. Would not let me talk to a manager but was told that someone would call me "when they got around to it".
Received a call from the "manager" would only wanted to argue with me and then finally hung up while I was trying to get a word in edgewise.
There are a lot of negative reviews about this company on the internet. As I noted, I had previously been satisfied with them which is why I went with them a 2nd time. However, even though they used good products, showed up when they said they would and basically did good work there ridiculous prices and terrible customer service and management has ensured that I will never spend another penny with them.
This report was posted on Ripoff Report on 08/30/2012 11:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Precision-Overhead-Doors-of-Sarasota/internet/Precision-Overhead-Doors-of-Sarasota-WAY-OVERPRICED-LIES-TO-YOU-AND-EXTREMELY-RUDE-MANAG-934799. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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