I had Precision Door come out to my house. When I had called them I told them my garage door opener was not working. I asked them how much I should anticipate being charged and they assured me that it would not be an unreasonable amount.
The male came out to my house later that day. He told me the spring was broken. He also stated that I would need to replace my rollers, cables, and drums. He said the door would not function very well without these new items. At this time I did not know a thing about garage doors and told him I need the door to work. This was a big mistake!
After he replaced all these items he told me my total was going to be a little over $500. After hearing this I argued with him stating they promised me a reasonable cost for the service and parts. He said this is the going rate. In good faith I paid him. I then called around to a few other garage door companies in Omaha and they told me that Precision Door is known for taking advantage of people. This was not a shock as I was then told that most of these companies would have been able to replace my entire garage door for about $100 more.
After talking with other companies. I called Precision back and demanded they give me a partial refund. The gentleman told me that I was offered a service at a fair rate. He even stated that they gave me a deal. If I got a deal, they must really rip other people off.
I am a single mother with a low income. I do not appreciate having companies take advantage of me. I did need this garage door fixed but I would recommend to anybody reading this post to call anybody else. These people are scam artists and will get as much money out of you as they believe you are worth. I feel sorry for all the other people who have used this company like me and thought that we were going to be treated fairly.