• Report: #236450

Complaint Review: Precision Tune Auto Care

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  • Submitted: Mon, February 19, 2007
  • Updated: Mon, February 19, 2007

  • Reported By:Durham North Carolina
Precision Tune Auto Care
2105 E Nc Highway 54 Durham, North Carolina U.S.A.

Precision Tune Auto Care over-charge by a huge amount, recommend unnecessary repairs and add additional charges afterwards ripoff Durham North Carolina

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This place over-charges you quite a bit, they recommend repairs that are not necessary, and add additional charges that they don't tell you about up front.

I have been to this particular shop several times, and only after my fourth visit did I realize how badly they were ripping me off. They were charging me $400 for a job that another high-quality, very good, ASE-certified shop right across the street from them (Massey Brothers) was doing for me for $175. When I told them about it, they said they'd give me a discount of $150. If I hadn't compared their rates, they would've just charged me $400. Now I shudder to think of the previous three times that I had been in there and performed $400 repairs each time. I should've comparison-shopped earlier.

On one of my previous visits, they had quoted me a price of $150. But they didn't tell me up front that that did not include labor charges. When I got the bill it had another 60 dollars added for labor.

During a regular inspection, they told me that my brake pads should be changed soon. That they wouldn't last too long. I opted not to get that fixed at their shot. Later I found out at another shop that the brake pads were only 50% worn out, and just fine.

Pratik
Durham, North Carolina
U.S.A.

This report was posted on Ripoff Report on 02/19/2007 05:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Precision-Tune-Auto-Care/Durham-North-Carolina/Precision-Tune-Auto-Care-over-charge-by-a-huge-amount-recommend-unnecessary-repairs-and-a-236450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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