- Report: #362681
Report - Rebuttal - Arbitrate
Complaint Review: PredictoMobile
PredictoMobilehttp://www.predictomobile.com/index.cfm/fuse/signup Fort Lee, New Jersey U.S.A.
PredictoMobile Charge my Tmobile account without my consent Fort Lee New Jersey
*UPDATE Employee: Customer Care
I normally don't check my bill but something striked me as odd when I saw a charge for $21 dollars show up as a "usage charge" I thought it might be because I went over my minutes but I pay $100 a month for unlimited usage. As I look closer the bill was for something called PredictoMobile and Thumbplay.
A company known on the web as a scam device to get you to input your cell phone and receive a text. Once you open it up you have already agreed to their terms and charges. This went on for 4 months without my knowledge. Tmobile was gracious enough to remove the charges but only for 3 months. The last charge will have to stay.
I called up PredictoMobile and got female voice with a heavy Indian (from India) accent. I asked "Julie" to remove my charges and cancel this account. She told me could not receive any charges as she is not authorized to do so. So I asked to speak to her supervisor. I was infuriated when she tried to put me on hold. A Sharon came on the line and asked for my address in order to process the request for refund. I was a bit apprehensive about giving my personal information away to a company that is in the business to rip people off.
I gave my boyfriend's address instead and now am waiting to see if this so called "fun" company is going to repay what they have stolen from me.
This report was posted on Ripoff Report on 08/13/2008 08:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/PredictoMobile/Fort-Lee-New-Jersey/PredictoMobile-Charge-my-Tmobile-account-without-my-consent-Fort-Lee-New-Jersey-362681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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