- Report: #360285
Report - Rebuttal - Arbitrate
Complaint Review: PredictoMobile.com
PredictoMobile.comPredictoMobile.com Internet U.S.A.
Stefanie NelsonPredictoMobile.com Predictomobile scam - charging $9.99 for a "service" I didn't sign up for Internet
*Author of original report: Predictomobile scam - charging $9.99 for a "service" I didn't sign up for Internet
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I've never heard of the company and had only received one text from them (which happened to have been earlier that same day we received the bill). I thought the text was some kind of SPAM, so ignored it until now.
I quickly followed Verizon's instructions to "cancel" the service I had never signed up for, then called Predictomobile the next morning to explain that some error had been made and to request a refund.
They told me I has signed up through a site called Smileymedia.com (never heard of it). I requested proof, assuming they would have some kind of double opt-in or would require that I text them back a confirmation, etc. So far, all they have given me was an IP address they claim I signed up from. The IP address originates in Santa Clara, CA, and I live in Austin, TX.
They said they would submit a request for refund and that I would get a response in email. I did get a response, and the request was denied.
I've put in another request for a refund, but have a feeling it will be denied as well. I can't believe this is legal, and something clearly needs to be done to stop them.
This report was posted on Ripoff Report on 08/07/2008 09:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/PredictoMobilecom/internet/Stefanie-NelsonPredictoMobilecom-Predictomobile-scam-charging-999-for-a-service-I-d-360285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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