- Report: #436690
Report - Rebuttal - Arbitrate
Complaint Review: Predictomobile
PredictomobileOne Bridge Plaza, Suite 275 Ft. Lee, New Jersey U.S.A.
Predictomobile THESE PEOPLE ARE SHADDY! Ft. Lee New Jersey
*UPDATE Employee: Customer Care Is Here To Help
*Author of original report: Predictomobile - THESE PEOPLE ARE SHADDY!
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Phone: 800-360 0518
Predictomobile, One Bridge Plaza, Suite 275, Ft. Lee, NJ 07024
Fort Lee, New Jersey, 02075
I should have known better, anything advertised as "FREE" that makes you jump through as many hoops as these people do should have been a warning. But I thought, with due diligence and thorough reading and comprehension of their "terms" I would not have a problem right? WRONG! I did what they instructed to STOP the $9.99/ month fee but then the ENDLESS text messages to my phone! Repeatedly I would text the required response to make it STOP!
Yet now I find a $40.00 charge on my CELL PHONE BILL? No way.
Called Customer Service and Angelique answered the phone. Immediately asked for my Cell phone # BUT I REFUSED TO GIVE IT OUT. I then asked to speak to a supervisor regarding unauthorized charges on my bill. Put me on hold, twice while I was waiting for a supervisor. Oddly enough then SAME voice claiming to be DONNA took the call. Asked for my Cell phone # over and over again. BUT I REFUSED TO GIVE IT OUT. So she proceeded to ask me for the following:
Gave my Mailing address and email. No home phone or Cell Phone #.
A number I could be reached "back" at: Gave my WORK # to call back from CORPORATE office to address my problem. When I asked if there was a phone number to the CORPORATE office she said they were not allowed to give that out just the mailing address.
Now I must wait and see. Most expensive free ringtone EVER!
Watch out for these predators!!!
Ripped off in Nor Cal
Castro Valley, California
This report was posted on Ripoff Report on 03/23/2009 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Predictomobile/Ft-Lee-New-Jersey-07024/Predictomobile-THESE-PEOPLE-ARE-SHADDY-Ft-Lee-New-Jersey-436690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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