- Report: #832548
Report - Rebuttal - Arbitrate
Complaint Review: Preferred Guest Resorts
Preferred Guest ResortsBronx, New York United States of America
Preferred Guest Resorts Did not give a refund after me telling them that I did not ask for this Trip,they let me hear a recording of myself, ONLY stating my name and how much i received each month, nothing agreeing to accept Bronx, New York
*UPDATE Employee: Quality Assurance is Trying to Contact This Customer
*UPDATE Employee: We Are Trying to Reach You
I continued to discuss my opinion on this subject with themand told them that I NEEDED my refund to pay my rent and still was told NO REFUNDS.
They let me hear a message of my voice saying just my name and how much money I got every month, there was nothing in that voice mail saying that i agreed to pay for any sort of a Trip, or anthing of the sort nothing else.
I had'nt even got any sort of package from them or any message by E- mail, but yet today I was told that a will receive a package in the mail in a couple of days, and this is crazy because I Never Agreed To This Mess. I Just Want My Money Back so that i can pay my rent.
Thank You For Your Prompt Resolution
This report was posted on Ripoff Report on 02/01/2012 07:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Preferred-Guest-Resorts/Bronx-New-York-10455/Preferred-Guest-Resorts-Did-not-give-a-refund-after-me-telling-them-that-I-did-not-ask-for-832548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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