- Report: #905009
Report - Rebuttal - Arbitrate
Complaint Review: Preferred Platinum Plan
Preferred Platinum Plan7657 winnetka ave Canoga Park, California United States of America
Preferred Platinum Plan PMB711 FALSE CREDIT CARD CHARGES Canoga Park, California
I explained the situtation to him after speaking with my son. He told me that at the beginning of the phone call they ask for credit card info for verification of funds. I told him that was bull shit because if they did infact verify anything they would have learned that the info given to them was not a credit card, but a bank card with no funds available. He then stated he would file charges against my son for credit card fraud now. I told him he could try, but it wouldn't go anywhere. His company lied and falsified info to him. He then went on stating that at some point during the phone call a operator comes on the line and informs the person making the call that charges will begin now. I couldn't believe that at all. I then agreed to pay an amount that was less then the amount due to put an end to all of this. He told me this would end any further actions. I told him once I received a letter from them stating just that I would send the money. He asked me for my email address and sent me a letter stating account will be paid in full when the amount we agreed on was paid. I then paid that amount on 3/19/12. Neither my son nor I ever heard from the company again, until 6/30/12. There was a letter from the company stating there was still a balance due on the account. they were going to take legal action if the account was not paid in full. I contacted the company and explained the situtation to them. After speaking with several different people and explaining the situtation over and over again. They said there was no record of any said agreement and that the account is still past due. When I told them that I looked into there company there were a ton of complaints against them stating this was a fradulant company. I informed them that now it was my turn to take legal action against them. I paid the amount that was agreed upon, which I should not have paid at all, therefore, I would seek legal action against them for the threating phone calls along with the fradulant charges. They ened up hanging up on me.
This report was posted on Ripoff Report on 06/30/2012 09:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Preferred-Platinum-Plan/Canoga-Park-California-91306/Preferred-Platinum-Plan-PMB711-FALSE-CREDIT-CARD-CHARGES-Canoga-Park-California-905009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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