- Report: #138015
Report - Rebuttal - Arbitrate
Complaint Review: Preferred Shoppers Edge
Preferred Shoppers Edge, New York U.S.A.
Preferred Shoppers Edge They charged my credit card $19.95 unknown to me and I haven't received any notification as to why nor have they given me a service or product to compensate the charge, no way to contact them. New York *EDitor's Suggestions on how to get your money back into your bank account!
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This is an automatic reply generated to notify you that we have received your email
and you will have a response if necessary within 48 hours.
If this is regarding, charges on your credit card that appear to be coming from ShooppersEdge. Please notice that at the current time, ShoppersEdge
does not charge credit cards for membership fees.
You were most likely charged by another company that has a similar name that has absolutely no affiliations with
The information below I copied into this email from another company with almost the same name.
When you go preferred shoppers edge website they don't list any way of contacting them and the only way you can access there website is with a ID number and pass word and I have no information on this company but yet my card has been charged and for what I don't know but I want my money back and by them making this charge it caused my account which is connected to my checking account to be overdrawn I am disabled and live on a fixed income so therefore the money for this charge wasn't in my account and my bank charged me an additional $33.00 which I fill this company should also be made to repay.
I really need your assistants becuase once you try to access the website you will see that they do not list an actual address, telephone number or even a fax number. In order to stop them from having access to my account for furture charges I will have to pay my bank an additional charge of $33.00 for a stop fee. Please help.
I can be reached at the following contact:
We have been getting an unusually large number of e-mail inquiries from people that were enrolled in what appears to be preferredshoppersedge.com
The program at preferredshoppersedge.com has no relation to ShoppersEdge www.shoppersedge.com
Please direct your inquiries to preferredshoppersedge.com if the inquiry is regarding credit card charges that appear on your statement.
ShoppersEdge Customer Service
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
This report was posted on Ripoff Report on 04/08/2005 06:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Preferred-Shoppers-Edge/New-York/Preferred-Shoppers-Edge-They-charged-my-credit-card-1995-unknown-to-me-and-I-havent-rec-138015. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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